Administrative Assistant Manager

EDUCATION:

Passing score of *** on ParaPro Assessment

Parks College, Arlington, VA-Criminal Justice 11/2002-10/2003

Calvin Coolidge High School

(Teaching Professions Program), Washington, DC-Diploma June 1998

WORK EXPERIENCE:

Imagine Hope Community Charter School-Washington, DC 8/2008-Present

Administrative Assistant

• Office and file management.

• Independently manage multi-line phone system with efficiency and empathy.

• Provide administrative support to school leaders and academy leaders including research, strategic planning and department presentations.

• Provide support on special projects as needed.

• Maintain and manage calendars of school leaders and academy leaders and schedule meetings using Outlook. Update conference and meeting calendar.

• Plan and coordinate special events.

• Arrange department and large group travel and traveled when necessary.

• Submit material issue and request for supplies.

• Sort and deliver inter office mail.

• Provide human resource support (screen candidates, process paperwork, new hire set up and training).

Washington Hospital Center-Washington, DC 6/2008-8/2008

Unit Clerk

• Greeted patients/visitors and /or physicians and provided appropriate assistance.

• Performed duties of a receptionist for the unit and answered calls including patient call bell calls.

• Transcribe medication and nursing kardexes as appropriate.

• Enter/update physician orders and unit charges into the computer such as lab tests, dietary orders, physical therapy, supplies and treatment.

• Chart patient vital signs (temperature and pulse).

• I was in charge of setting up admission, discharge and transfer packets.

Washington Pediatric Associates-Washington, DC 8/2007-6/2008

Receptionist/Administrative Assistant

• Greet patients and visitors.

• Filed patient charts.

• Billed customers for service.

• Insurance verification.

• Collected co-payments.

• Scheduled appointments.

• Updated demographic and records information.

• Effectively communicated appointment schedule to patients.

• Ordered supplies and other assigned duties as per physician.

• Review and approve all freight bills for shipping (Federal Express, Messenger, Special/Track delivery).

• Supervise conference room scheduling and coordination with office services for necessary set-ups.

• Maintained records of visitors.

• Track action items and prepare weekly reports in support of Office Manager.

• Contact appropriate vendor for repairs.

• Invoice/billing.

SKILLS:

• Proficient in Microsoft Office programs (Word, Excel, Powerpoint, Publisher, Outlook)

• Experience user in office equipment (internet, fax, multi-line phone system, Palm desktop calendaring software)

• Expert user of several Zerox copy machineds.

• Exceptional ability to communicate effectively with staff, students, patients, and the public.

• Able to work effectively in a fast paced work environment.

• Ability to type 60 words per minute.

• Calendar management and scheduling.

• Strong knowledge of unit and hospital routines and functions sufficient to refer calls, visitors, records, and to schedule medical tests and procedures.

• Strong knowledge of proper format, grammar, spelling, punctuation, and capitalization.

• Remarkable ability to collect data and keep accurate records.

References are available upon request

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