Customer Service Sales

Arial Y. Neville

Vista Del Rio Drive Valencia, CA 91354 219-***-**** ************@*****.***

SUMMARY

Progressive work experience in busy environments. Able to relate well with customers in person and on the telephone. Customer oriented with extensive experience in diverse environments. Enthusiastic, professional, creative, proactive, flexible, dependable, focused, punctual, friendly, self-motivated and adaptable. Results driven and extremely productive in a fast-paced environment. Effective organizational and multi-tasking skills.

Home, Valencia, California 2008 - Present

Homemaker/Personal Assistance

• Effectively perform housekeeping and home management duties.

• Setup, implement, and coordinate multiple activities and schedules.

• Manage budget and financial aspects of the home and business.

• Developed speeches, organized speaking engagements, preparing travel and finalizing travel itineraries for an Olympic Medalist.

• Manage time effectively while utilizing multi-tasking abilities.

Elephant Bar, Valencia, California 2008 - 2008

Hostess

• Supervised and coordinated activities of dinning room to provide fast and courteous service to patrons

• Greeted and escorted guest while maintaining excellent costumer service in which an award was granted for best hostess.

• Scheduled reservations and expertly managed large customer crowds.

• Created and organized seating charts and routinely inspected work stations for neatness and cleanliness

Buffalo Wild Wings, Merrillville, Indiana 2003 – 2007

Bartender/Server/Cashier/Hostess

• Interacted with the customers directly and quickly which promoted the highest level of customer service.

• Increased sales by displaying exceptional knowledge of all products, menus, and drinks.

• Provided customers with quality service which promoted customer loyalty.

• Insured accurate finance handling and balancing.

• Demonstrated teamwork by assisting co-workers with various tasks and helping whenever possible.

Indiana University, Bloomington, Indiana 2005 – 2006

Residential Assistance

• Supervised a floor of 40 plus residents, organized floor programs, and advised residents on personal and academic issues while displaying excellent communication skills both verbal and written.

• Responsibly managed various administrative duties such as room transfers, mail duties, promptly handling phone calls, room rentals, and incident reports.

• Established an exceptional living environment that promoted diversity, openness, friendliness and safety.

• Responded responsibly in emergency situations, which ensured the safety of all residents involved.

• Routinely inspected the residence to ensure that guidelines were being followed.

• Enforced and upheld university policies

EDUCATION

Indiana University, Bloomington, IN

Bachelors of Arts Theatre and Drama

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