Administrative Professional

Sheri R. Burleson

**** ** *** ***** ~ Cape Coral, Florida 33914

********.*****@*****.*** ~ 239-***-****

Skilled Administration Professional with proven experience providing reliable and

effective office and service support in a fast paced, team atmosphere.

QUALIFICATION PROFILE

Administration: Provided exceptional support and project coordination to peers and senior management in a rapid growth, multi-task team atmosphere. Created and maintained procedures and policies manuals. Completed projects and assignments within stringent deadlines. Effectively source, analyze cost and purchase goods/services. Skilled in multi-line phone systems (Nortel, Avaya), typist (80+ wpm) and ten key.

Technical Skills: Adept at Word, Excel, PowerPoint, Outlook, Publisher, Access and Internet Research. Ability to learn new and emerging technologies, then educate others on uses through verbal or written communication.

Customer Service/Sales: Successfully provide customer support / educate and sell products/ideas/services to customers, vendors and business partners. Provide tools to increase productivity while decreasing cost. Ability to achieve and exceed goals and quotas. Manage and motivate others in customer service, selling and personal development. Inventory Control, purchasing and expense approval with vendors.

Key Strengths: A team player that adapts and evolves in a fast paced environment. Excellent verbal and written communication skills. Ability to brainstorm and “think outside the box”. Detail and multi-task oriented.

EXPERIENCE

1998-2009 Chico’s FAS, Fort Myers, FL

Assistant Manager of New Store & Communication Coordinator

•Managed and coordinated 475 new store openings (250 Chico’s, 175 White House/Black Market and 50 Soma Intimate stores).

•Developed and documented store opening processes and policies for 3 full line and 3 outlet brands.

•Created tools/spreadsheets to analysis cost, develop cost savings and ensure efficient completion.

•Researched and secured solutions to issues and needs for the field and multiple HQ departments.

•Grew company from 90 to 1,065 stores between 1998-2008 by participating in dynamic team projects to implement growth strategy and programs for rapidly growing store base

•Projects included: Creation of Soma Intimate Brand, acquisition of White House/Black Market, MAPS Training Program, Store Operations Forms/ Retention Program, Loyalty Program, POS/Register System, Customer Outreach Program, national in-store sourcing, and capacity/workflow analysis for backroom.

1992-1995 Applause Inc., Woodland Hills, CA

Territory Sales Manager (Seattle, WA)

•Responsible for the wholesale sales of Disney, Warner Brothers & Sesame Street plus multiple gifts lines.

•$1.25 million territory managed from a home based office with limited support.

•60 new accounts averaged yearly due to lead generation and cold calling.

•50% increase sales volume in three years by assertive selling, creating marketing tools/presentations.

1984-1991 Quaker Oats, Chicago, IL

Customer Sales Manager (Seattle, WA)

•Responsible for new and existing sales, schematics and merchandising at retail and wholesale levels.

•Senior level sales manager on the transition team during acquisition of Golden Grain.

•Managed a 7+ million dollar wholesaler by forecasting volume for promotions and quarterly/yearly sales.

•3-4% increase in volume yearly by selling program incentive, promotions and new item introductions.

•Special Event Coordinator within the Washington state district: Trade shows, golf tournaments, luncheons (25 - 400 attendees), trade events and product launches.

EDUCATION University of Northern Iowa, Cedar Falls, IA

Bachelors of Art in Business Management

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