Deepali A. Nigam
Email: ***********@*******.***, ph: 425-***-****(M), 425-***-**** (L)
Authorized to work in United States without any work permit
A skilled, talented, dedicated, and project-oriented Program Manager (PMP) with an experience of over 5 years in Project Management. Adept to acclimatize to ever changing milieu of technologies and methodologies and capable at understanding, assimilating and analyzing the business requirements and coordinating various activities related, with sound domain knowledge and sharp acumen for detail.
Key Competencies
• Instructional/Curriculum Design
• eLearning/ Distance Learning
• Content Development
• Online and classroom teaching/training • Technical Writing
• Learning and development Specialist
• Excellent public speaking and Communication skills both oral and written
• Experience in Technical Communications.
• Effective interpersonal and organizational skills
• Exceptional presentation skills
•Effectively handle multiple projects
• Ability to work in collaboration
• Strong Project coordination skills
• Expeditious learning prowess with non-existent or negligible aid.
• Proactive and sanguine approach
• Attitude to impart and attain ideas and solutions in a team.
• Espouse learning at any level
Technical Expertise
• SAP BI Module 7.0
• MS Office 2007
• MS Project 2010
• SSAS, SSIS, SSRS
• Relational database and multi-dimensional modeling
Relevant Experience
o Program Manager
• Proficient at handling end to end projects through all phases of project management including initiation, planning, execution, monitor and control and closing.
• Event Manager with extensive experience coordinating and executing conferences. Focused expertise in all aspects of event coordination from sales to execution with a proven ability to lead and motivate high performance teams.
• Lead the development, design, delivery, evaluation, and management of technical training programs.
Employment History
Microsoft (BI Engineering) Redmond, Washington April 2011 – Till Date
• Managed end to end high visibility technical conference for 400 attendees in the position of an Event Manager.
o Developed marketing/communication plan, stakeholder team, project schedule, budget, logistics, event marketing, promotion and registration. Managed post event activities.
o Managed content development process to ensure sessions aligned with the overall event objectives.
o Led cross functional team of vendors, consultants, staff and SME.
o Main contact for participants, speakers and service providers.
o Conduct weekly meetings with speakers , vendors and key stakeholders.
• Develop and managed end to end high paced training project spanning 3 different time zones.
o Developed and managed project plan, communication Plan, schedule, budget and logistics.
o Determine project goals, deadlines and priorities with project sponsors
o Identify relevant target audience and training needs. Liaison between external customer, internal customer, trainers and SME team.
o Manage and Led SME team to create training material for the tool.
ICFAI Business School Bangalore, India March 2007 – December 2009
• Developed and managed Training Program which included keeping a track of instructors, current student and program schedule.
o Develop Project Plan, Communication Plan, Schedule and budget for the project. Determine project goals, deadlines and priorities with project sponsors.
o Work with subject-matter professional to congregate information to identify relevant training area and target audiences.
o Conduct data gathering and analysis to identify training processes needing design, development and/or update work.
o Maintain the record of the existing training process and keep track of any changes through the stages of drafting, publication and implementation.
o Conduct training audits to ascertain concurrence with training program requirements.
o Collaborate with heads of different departments to ensure accurate and timely delivery of training needs and progress reports.
o Liaison between all departments and key stake holders to ensure proper communication and reporting practice for training department.
o Successfully conducted 6 training programs.
• Plan and manage annual employee training meet “Train the Trainer”
o Manage and develop Project plan, budget and timeline.
o Communicate with key stakeholders as well as customers.
o Managed on-site events for groups of 50 to 100 participants.
o Developed marketing materials including invitations, and event programs.
o Managed on-line registration process, event confirmations, and all other correspondence.
o Trained and directed event staff and volunteers.
o Organize details of training events, travel arrangements, corporate agenda and itinerary.
o Successfully conducted 4 Train the Trainer events.
• Developed and managed the “SIP” which stream lined the process of internship.
o Develop Project plan, manage timeline and budget.
o Liaison with external key stakeholders and organization.
o Communication with the customers. Point of contact between customer and organization.
o Create weekly progress reports and monthly feedbacks.
o Manage and track changes throughout the project.
o Success fully led 3 SIP Programs.
Ganpat Univeristy Mehsana, India July 2006 – December 2006
• Managed in house KM Portal which was designed with an aim to standardize the monthly submission of technical papers by the technical writers and to keep the track of the submission.
o Managed and developed project plan, communication plan and effectively managed changes.
o Successfully published the college quarterly newsletter and the yearly placement brochure in the position of technical editor of the publication team.
o Managed a team of writers and editors for the technical documentation development of the KM portal and college website.
o Responsible for daily supervision of all content on the home page of the portal and website. Ascertain that content providers followed editorial guidelines. Coordinated, edited and wrote regularly e-mailed updates about new web content.
ICFAI National College Gandhinagar, India August 2005 – June 2006
• Managed and coordinated The “Academics” project which could be used to keep track of all the academics processes in detail in all the 25 centers across the country.
o Provided executive level administrative support to the Dean and the Director of Technology with a capability to manage and convene challenging deadlines. Interaction with senior level management on day-to-day basis.
o Liaison between all departments to ensure proper communication and reporting practice. Collaborate with heads of different departments to ensure accurate and timely delivery of reports.
o Plan and coordinate faculty meet and develop presentation related to the meetings. Organize details of special events, travel arrangements, corporate agenda and itinerary.
o To send weekly progress reports to HQ at Hyderabad. To review monthly progress report and send a comprehensive report to HQ for analysis.
• Coordinating SIP for the organization with more than 50 companies nationwide. Project generates major share of revenues for the company.
o Maximize project profitability by negotiating for placements and payments with the third party.
o Customer communication and interaction.
o Create and develop weekly and monthly progress reports.
o Evaluate monthly feedback for the process.
Conference and Publications
• Attended one month training and development program at ICFAI Hyderabad in 2005 and was awarded the “Best Trainee Award”.
• Speaker in the seminar at ICFAI Pune in 2006 on ”Teaching IT in MBA College”.
• Participated in annual conference “Train the trainer” at IBS Bangalore in 2007,2008 and 2009.
• Participated and presented a paper in an international conference at IBS Ahmedabad on “knowledge Management” in 2008.
• Participated in a national conference at St.Xavier’s college of Management Bangalore on “New trends in Knowledge Management” in 2008.
• Participated in a national conference on “Business Intelligence tools and technology” at Bangalore College of engineering, Bangalore in 2009.
• Published an article on “Internet Security” in a national magazine MBA Review in the year 2007.
• Published an article on “Image Processing” in a national magazine MBA Review in the year 2008.
Certification
• PMP
• Short Program:
o Planning, Designing and Implementation of ETL Solutions from University of Washington.
o Implementing OLAP Cubes and Reporting Solutions from University of Washington.
• Certification:
o Currently Enrolled in University of Washington for a Certificate Program in Business Intelligence: Building the Data Warehouse