Quality Assurance Project Manager

ANGELA ISAKOVICH ****************@*******.***

SUMMARY: 732-***-****(cell)

Strongly motivated Quality Assurance analyst with strong knowledge of financial business applications. Experience in GUI, functional server testing Client/Server and Internet/Intranet systems. A great problem solver that meets project deadlines and understands project goals. Excellent team player with good communication and writing skills that has ability to organize and prioritize multiple tasks and communicates effectively with business management and IT team members. Self motivated, able to work independently and perform multiple tasks under minimal supervision.

TECHNICAL SKILLS:

RDBMS: Oracle 8i, 9i, 10g, DB2, MS Access

SOFTWARE: Mercury TestDirector, Mercury WinRunner, Mercury Quality Center, iNotes WebAccess, WebSphere, Rational Clear Quest, JIRA, Bugzilla, Cognos ReportNet,Co-pay tool, QuickPlace tool, Lotus Notes TPR, MS-DOS, FILE-AID, TSO/ISPF, QMF, SPUFI, SQL*PLUS, PL/SQL, Microsoft SQL Server , vi editor, WinSCP - ftp client, RealVNC -VNC viewer, Bloomberg terminal, SecureCRT (PUTTY), COBOL, COBOL II, TSL, ACUCOBOL-85 Debugger, CICS, VSAM, OS/JCL, DB2, OS/2, XPEDITER, INTERTEST, CLIST, MS Office, Internet Explorer, Mozilla, OMS, FixCMD, TestTrackProClient (Seapine Software), WIKI, TWIKI, VERIFIX 4.0 & 4.5

OFFICE TOOLS: MS Word, MS Excel, MS PowerPoint

OS: Windows NT, MS Windows 95/98/2000/XP, UNIX, Linux

EXPERIENCE

01/2007 – Present PIPELINE FINANCIAL TRADING SYSTEMS LLC

Senior Quality Assurance Engineer – Project Lead

Working for Pipeline Alternative Trading System (ATS) that enables institutions and brokerage firms to quickly and efficiently trade blocks of NYSE and OTC and foreign exchange securities. Pipeline empowers firms to execute block trades in single executions or Switching Engine to the 3rd party algos. Pipeline maintains a hidden book of large, executable limit orders with strict price time priority. Pipeline facilitates interaction between traders, enabling all real buyers and sellers to find each other anonymously and get trades done while minimizing gaming.

Responsible for the following:

• Participate in business requirements and technical specifications walkthrough and identify target test items to be evaluated by the test effort. Create test scripts and ensure all business needs are addressed.

• Responsible for test data preparation, unit, integration and regression GUI and Server testing upon each build or patch, including CIS (Customer Information System), ARS (Allocation Reporting System). Performed back end testing using SQL queries using Query Analyzer or PUTTY.

• Administered the entire QA testing environment, including upgrading and maintaining application servers and DB, log tracing, configuring test environment and creating strategy for product development and certification; assured test data, scheduled automated / manual test cycles

• Responsible for the detailed design and execution of all application scripts as well as set up test templates/scenarios and verifying test results using automation VERIFIX tool for FIX messaging protocol versions 4.0 & 4.2

• Analyzing/identify the root cause and Entering issues into the Mercury Quality Center defect management system for the development team. Communicate to manager if at any reason a deadline might be at risk.

• Tested FIX Protocol engine using VERIFIX, Pipeline OMS or FixCMD to enter GUI orders for BlockBoard, Ticketed, Fix Auto Activate or FixAutoOrder) along with Order Management System (OMS/IMS) entering/placing orders for CharlesRiver, Macgregor, Linedata, Bloomberg POINT, Moxy/Advent and Order Entry GUI withThomson and Interactive quote feed.

• Tested and validated application messages such as inbound and outbound messages: order status, cancel request, cancel/replace request, reject and execution reports using VERIFIX, TrapView (in house appl. to capture alarms produces by system).

• Using PUTTY/Secure CRT - UNIX based platform telnet that allow access to the back end servers, issue system command s, server installs and verify logs.

• Prepare weekly reports to the project manager using TWIKI.

08/2005 – 12/2006 XPERT UNIVERSE COMPANY

Senior Quality Assurance Engineer

An Internet-based, real-time application - XU integrated several commercially available products into XpertSHARE, including Alcatel’s Genesys and IBM’s Sametime - a “virtual person" expert location, collaboration and management system, which matches and routes expertise-based requests to the right expert, enabling instant interaction in a rich online collaboration environment. The application was build using a Rapid Development Environment based on the Exigen’s “Portal” platform – a wizard-like program for building robust web sites using Java, XML, HTML and any RDBMS.

Responsible for the following:

• Ensure that all of the components of the products function properly and are seamlessly integrated with each other, thus meeting the functional and business requirements.

• Responsible for developing and executing test plans, creating test cases and matrixes, and provide objective evaluation and recommendation on the suitability of the system's readiness for implementation.

• Reported and updated any issue/defects PTR system created in XpertUniverse custom coded QuickPlace platform.

• Participated in JIRA (Defect and Issue Tracking tool) configuration to replace company’s custom coded QP tool.

• Verifyed existence and appearance of all required GUI objects. Verify that each corresponding page navigated properly. Regression testing - assuring that the cumulative functionality of an application has not been broken by changes or new featuresParticipated in Demo WebSphere testing and support.

• Prepare weekly reports to the project manager.

04/2005 – 07/2005 SYBERION CONSULTING COMPANY FOR AVAYA

Senior Quality Assurance Specialist

An Internet based business-to-business Quote Enhancement Project (Data Warehousing Environment with Cognos, Informatica, Oracle, SAP data). Specifically was involved in the following Cognos reports which were developed in Cognos Report Net: CSI Services Revenue Summary Report with 3 child drill through reports and Take Rate Report to enable the Offer Management team and Finance to analyze the sales of their offers by solution, capability, and resource-level to determine the success of offer positioning.

Responsibilities:

• Verified that data match between Siebel and Cognos - Data integrity needed to match Siebel Sales data for each record in the reports.

• Use XCEL to create test cases.

• Responsible for designing, developing and executing test cases and test scripts for GUI, functional, regression, integration and performance testing.

• Analyze and document test results. Report results in status reports, status meetings with development and the business owner, use LotusNotes TPR (Test Problem Report) problem/bug reporting utility.

• Develop multiple AD-HOC reports to assist the client during the multiple problem research and analysis process.

• Preparation daily/weekly reports to the project manager.

07/2004 – 04/2005 SOFTWARE QUALITY ASSURANCE CONSULTING COMPANY FOR

MEDCO HEALTH SOLUTIONS

Senior Quality Assurance Specialist

Medco Health Solutions, Inc., a leading pharmacy benefit manager with the nation’s largest mail order pharmacy operations, assists its customers to moderate the cost and enhance the quality of prescription drug benefits provided to members nationwide.

Responsibilities:

• Analyzing business/system requirements. Multi task various QA assignments for aggressive schedules with quick and aggressive turn around.

• Creating Data Bases utilizing MS Access (establishing necessary eligibility, groups, and pharmacy claims data according to QA testing scenarios).

• Created Test Conditions spreadsheets, reviewed and provided test output for the client’s approval, ensuring the test conditions were properly executed.

• Performed QA testing for CICS and DB2 applications that were re-designed for the HIPAA Compliance initiative. Utilized automated tools such as Hiperstation, to capture, maintain, and execute TCP/IP and 3270 mainframe scripts against

• Eligibility, Client Profile, and Pharmacy Processing Point of Sale (POS) claim systems.

• Identified and resolved test environment issues. Documented, categorized and tracked defects utilizing Rational Clear Quest tracking system.

11/2003 – 06/2004 KILMER MEDICAL REHABILITATION CENTER

Billing/Collection/Accounting

• Responsible for HCFA 1500 Medical Claims Processing: Medicare, Medicaid and 3rd party billing.

• Ability to read handwritten and transcribed documents in the medical record, interpret information and enter complete and accurate data into an on-line data collection.

• Researching patient’s eligibility. Obtaining insurance information. Performing timely follow-ups.

• Processing technical and medical denials. Resolving billing problems. Performing employee’s payroll.

• Reconcile and apply payments. Answers routine inquiries related to account balances and dates insurance data transmitted to insurance careers.

06/1998 – 01/2003 CAP GEMINI ERNST & YOUNG CONSULTING COMPANY FOR CORPORATE SYSTEM APPLICATIONS

Quality Assurance Specialist

As a part of Information Services team participated in development and implementation of the joint venture project of CGA, which designs, develops, markets and delivers information technology solutions to the utilities industry – Operate and Corporate group, Sogeti USA LLC, Cap Gemini Telecom Media, CapGemini Hagler Baily and Networks US Inc Cap Gemini Ernst and Young Services and Kansas City Service Center LLC of AXSOne system. Also was involved in quality assurance testing of REPLICON Web Timesheet – an intranet-based Time and Expense entry system which replace company’s original manual process of entering Time and Expenses, based on mainframe environment. Specifically responsible of the Accounting component for Human Resource Department that includes Billing, Accounts Receivable, Accounts Payable, General Ledger, and Payroll. Part of the system applications were under mainframe environment: program were written on Cobol II, using CICS, VSAM and sequential files and run under UNIX scripts, JCL, DB2, ISPF.

Responsibilities:

• Manual testing of the converted data.

• Performed regression testing and conduct validation of data on the back end.

• Responsible for developing and executing test cases and scripts based on user’s requirements, company’s business rules and national standards, status reporting, modification and executions of shell scripts.

• Production processes runs in UNIX / Oracle environment. Documentation for new development, in many cases based on reading existing PL/SQL code.

• Results analysis, bug reporting and re-testing.

• White box testing was performed.

• Developed the user procedures for production implementation training.

As part of a development team was involved in quality assurance testing.

Responsibilities:

• Participated in Year-2000 Renovation, Validation, and Implementation of client’s applications using TransMillenium QUCKcheck from Cap Gemini to perform Data Aging and Code WalkThrough.

• Performed date format identification, data maps creation to process unloaded databases and sequential files, partial year data aging for 20XX testing.

• Converted application programs for Year 2000 compliance through interactions of comparison, Arithmetic, Move and Redefine statements.

• Determine whether client’s application will run properly in 20XX environment.

Applications are written in Cobol II, Natural, EazyTreave, VSAM, JCL, DB2 and CICS, ISPF.

• Utilize ARCDRIVE automated testing tool during expected results base line preparation.

• Develop and run test cases.

• Performed black and white box testing.

12/1997 - 06/1998 CGA CONSULTING COMPANY FOR DIVERSIFIED INVESTMENT

ADVISOR

Programmer/Analyst

As a member of a team provided enhancements to the Multiple Account Allocation System (MAAS), this maintains interfaces to the Corporate Accounting Subsystem, Financial Services, Commissions, Billing and Remittance Processing and Investment Options.

• Specifically was responsible for Pension Plans component of the Financial Services subsystem. Kept track of several jobs, which include generating partial or full withdrawal requests from the pension funds with a resulting check sent to the participant or other designated payee, listing, editing or canceling withdrawal requests.

• As a team member performed a Year-2000 conversion on brokerage applications comprising programs written in VS Cobol, Cobol II, DB2 and CICS. Done UDM file expansion and warping for 19xx and 20xx phases.

• Performed parallel testing, compared files and table backups to ensure the pre- and post- conversions.

• Verified that the proper input files were used, did manual renovation to allow record to record comparison, internal sorts to handle year- values properly, produced and documented test cases.

• Researched and debugged execution problems, modified and retested programs.

• All work done in COBOL II, CICS, DB2, VSAM, ISPF. XPEDITER and INTERTEST were used for testing and debugging.

EDUCATION

09/1996–08/1997 Globe Institute of Technology, New York, NY- Computer Programming Certificate.

03/1995–07/1996 ASA Institute of Business and Computer Technology, Brooklyn, NY

Diploma in Medical Billing and Procedures (Coding IVD-9, CPT-4, HCPCSS).

09/1987 –07/1992 State University, USSR.

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