Brenda N. DIOP 336-***-****
**** **** ****** **. *** 816 • Greensboro, NC 27409 • ********@***.***
OBJECTIVE: To obtain an entry level position where I can utilize my educational training in business and finance.
COMPUTER SKILLS
Proficient in Microsoft Word, Excel, PowerPoint, Access and Internet Applications
EDUCATION
The University of North Carolina at Greensboro (UNCG), Greensboro, NC
Bachelor of Science, Finance, May 2009
RELATED EXPERIENCE
Member of Future Finance Professional (FFP), UNCG, August 2008
Participate at BB&T marketing game at UNCG, May 2008
WORK EXPERIENCE
Tyco Electronics, April 2008- December 2008
Group Leader Inspector (temporary employee), Greensboro, NC
• Perform quality control of car parts
• Durable under stress of extremely fast-pace environment
• Successfully create an Intercompany Billing Label system through computer database
Procter and Gamble, May 2007-March 2008
Inspector (temporary employee), Greensboro, NC
• Performed quality control of medication boxes
• Maintained focuses and attention to detail while inspecting items on conveyer belt
African Foods and Clothes, November 2004-March 2006
Cashier, Harlem, NY
• Earned above average customer check out rating; worked quickly, accurately, and efficiently, in a high traffic customer service role
• Designed and implemented successful marketing strategies for in-house sales
Bouygues, September 2002-October 2004
Customer Service, Paris, France
• Managed 85 cashiers and customer service personnel
• Balanced cash drawers and maintained general ledger entries for credit and cash sales
• Demonstrated effective interpersonal communication skills when mediating between customers and associates
Orange, June 2001-July 2002
Customer Service, Abidjan, Ivory Coast
• Earned Customer Service Award, 2002
• Effectively handled concerns, negotiations, and challenging situations
• Worked in teams and reinforced internal cooperation and communication
Built trust and rapport with customers
LANGUAGES
Fluent in French and English
COMMUNITY INVOLVEMENT
Volunteer, Greensboro Urban Ministry, 2006
Member of Future Finance Professional (FFP), UNCG, August 2008
Member, African Student Union (ASU), UNCG, January 2008