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Customer Service Engineering

Location:
United States
Posted:
February 01, 2012

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Resume:

Highly motivated, adaptable and responsible business graduate having a good understanding of business and economics, completed his MBA in Global Financial Services, with an existing Bachelor of Engineering degree in Mechanical. A dynamic and creative individual having relevant knowledge of financial advisory is seeking an position in a encouraging organization that offers learning opportunities and career progression.

Coventry University 2010 – 2011

London Campus (CULC)

MBA Degree in Global Financial Services Merit (2.1)

• Modules included: Leading in Changing World; Sustainable Strategy, Advance Business Practice, Finance and Funding, Global Financial Markets, Financial Enterprises and Social Responsibility, Banking Regulations and Risk, International Marketing

• Assignment: Analysis on Google’s strategy in China 2010, Portfolio Management, 2008 Banking Crisis, Risk Management Proposal, Financial analysis of Microsoft-Yahoo deal, Impact of BP oil spill on Stakeholders

• Group Consulting Project: Developing a model to launch Mobile Trading Application (Blue Suite) in BRIC.

• A good sense of business, economy and self awareness was demonstrated and proved successfully by securing

excellent grades

• Adapted myself positively from engineering to business studies by understanding business valuation and financial

modelling that was exhibited successfully by delivering presentations and report on business strategy and financial analysis

Financial Planning Standards Board 2010

Mumbai, India

Have passed all modules of Certified Financial Planner Pass

• Modules studied: Investment Planning, Risk Analysis and Insurance Planning, Retirement Planning and Employee Benefits, Tax Planning and Employee Benefits

• A self-learning experience, introduced me to the basic of Financial Planning and cultured me to critically analyse various investment risks and returns to provide appropriate Financial solutions

Shivaji University 2005 – 2009

Kolhapur, India

Bachelor of Engineering Degree in Mechanical First Class (2.1)

• Modules studied included: Engineering Mathematics, Analysis of Mechanical Elements, Industrial Management, Machine Design, Marketing Management, Industrial Engineering, Energy Engineering, Operation Research

• Academic Project: Designed and developed a working model of “Air Bike” that uses air as fuel. A green technology, which helps in conservation of energy and environment, one of the creative solutions towards the concern problem of pollution. (Distinction)

• Engineering studies cultured me to coordinate multiple task under pressure and bring the project to successful conclusion within deadlines without compromising on quality

Maharashtra State Board of Technical Education 2002 – 2005

Mumbai, India

Diploma in Mechanical Engineering Pass (2.2)

• Modules studied included: Engineering Mathematics, Industrial organisation and supervisory management, IT Applications, Development of Generic skills, Communication skills, Theory of Machine, Applied Mechanics

• Academic Project: Designed and developed a working model of “Multi-Tool Hydraulic Shaper Machine”

Trainee Foreign Exchange Cashier Jan 2012 – Present

Eurochange Plc.

• To provide customers with expert advice and excellent customer service by being the foreign exchange expert.

• Take ownership of the store to ensure the best possible customer service and achieve sales target.

• To develop business opportunities and promote the store in order to attract and retain customer to increase sales.

PROFESSIONAL PROFILE

EDUCATION AND QUALIFICATIONS

RELEVANT EXPERIENCE

Page 1

Student Ambassador (Part time) Oct 2010 – Sept 2011

Coventry University London Campus

• A learning and earning experience that involved co-ordinating with various activities and events in the campus

• Motivated myself towards networking and boosted my confidence by accomplishing responsibilities

Management Consultant July 2011 Sept 2011

JSM Wireless, London

• Successfully completed a three month group consulting project where I was responsible to research on consumer behaviour, pricing strategy, channel partners, target customers and recommend a go-to-market strategy plan for launching a real time financial mobile trading application (Blue Suite) in China

• Acquired lateral thinking with a logical approach to problem solving and developed research skills. Familiarised myself with business communication and sense of team responsibility.

Purchase Engineer July 2009 – Aug 2010

BASP Industries, Mumbai, India

• Responsible for decision making on purchase of raw materials, critical components and consumptions. Other responsibilities involved maintaining the inventory to safety stock level, reporting updates to head of department and developing new vendor

• Acquired valuable insight into the various stages involved in the manufacturing of mechanical product and the managerial roles involved within the process

Remise (Part time) May 2007 – June 2009

Reliance Money, Kolhapur, India

• Worked as an free agent selling financial instruments like mutual funds and general insurance

• Developed excellent communication and interpersonal skills by interacting effectively with people at all levels

President and co-founder March 2011 – Sept 2011

Coventry University London Campus Trading and Investment Club

• Working for the long-term development and promotion of the club at Coventry University London Campus

• Responsible for maintaining the record of members, managing group portfolio and the functioning of the club Sports Secretary August 2008 – June 2009

D Y Patil College of Engineering and Technology, Kolhapur, India

• As a part of college student council, I was responsible for conducting all sporting event to be held in the college

• Organised inter-university level Badminton competition

• Successfully conducted all the annual sporting events in college with excellent time management, prioritisation and

planning

• Also responsible for arranging ground, scheduling event and advertising events

Stock Trading

• Invested in National Stock Exchange and Bombay Stock Exchange from 2003 to present, managing my own portfolio since then, and have experience of trading in equity and derivatives market.

IT Skills

• Confident user of all Windows Operating Systems, Linux and Mac OS with knowledge of MS Office.

• Basic user of technical analysis software “Amibroker”

• Our project “Air Bike” was aired on a TV News channel (http://www.youtube.com/watch?v=j5HtF5xYJ5Q) and was published in newspaper

• Awarded 1st prize in State level and National level paper presentation competition

• Member of college team that won Badminton District level competition 2008-2009

• Actively participated in several extra-curricular activities at college level

POSITIONS OF RESPONSIBILITY

ADDITIONAL SKILLS

ACHIEVEMENTS

READY TO RELOCATE TO ANY PART OF UK



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