Hotel Management

Eric Campbell

**** *** ***** ****** #****

Hollywood, FL 33020

Cellular 954-***-****

*************@*******.***

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Objective

Professional Hotel management position where a goal-oriented individual can increase company profitability

Qualifications

-Accomplished communicator, able to disseminate ideas and information and generate action through levels of organizations

-Client-oriented, with the ability to develop lasting relations

-Excellent in communication so able to reply consumer inquires with perfect answers

-Able to organize programs at exact place to encourage the workers to do their job

-Have two years of experience as hotel caretaker

Experience

Crown Plaza Resort and Spa, Dallas, TX Jan 2008-April 2009

Management Trainee/Recreation Supervisor

-Conduct inventory of supplies, materials, and equipment and inform manager of low supply items

-Recruit, register, and schedule guests to participate in recreation activities

-Assist management in training, motivating, and coaching employees; serve as a role model

-Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality

Unishippers, Fort Lauderdale, Fl Jan 2007-Dec 2007

Shipping Consultant

-Cultivated undeveloped territory generating new business through cold calling and professional presentation efforts

-Increased sales of existing customers as a result of identifying client needs

-Proven track record of most revenue of a sales consultant

Enterprise-rent-a car/Car Sales, Fort Lauderdale, Fl Sep 2004-Jan-2007

Management Trainee-Car Rental

-Developed customer service skills in a professional atmosphere

-Made “Achievers for Sales” every month

-Learned how to up sell and properly run a business

Account Executive Level II-Car Sales

-Developed loyal customer base and increased sales volume through personal attention to customer

-Maintained detailed record of individual customers’ buying habits and preferences

-Sent out surveys to make sure that customers were completely satisfied with their purchase

-Sent thank you notes for patronage, and card on special occasions

-Acquire expertise in customer service and “closing the sale”

Education

University of Wisconsin-Stout, Menomonie, WI (2003)

Bachelor of Science: General Business and Administration

Internship: Walt Disney World College Program

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