Project Manager Quality Assurance
Resume:
Anusha
*.******@*****.***
Summary
Highly qualified Senior Quality Assurance Tester having over 6 years of IT experience in System analysis, Design, Development, Coding, Testing and Implementation, primarily includes Quality Assurance experience in Client/Server and Web based Applications.
1. Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
2. Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA engineers.
3. Extensive experience in testing Banking, Healthcare, Finance and Welfare applications.
4. Highly proficient in creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams in Enterprise Architect, MS Visio and Rational Rose.
5. Proficient in creating technical documents like Software Requirements Specifications (SRS) and functional requirements document (FRD).
6. Experienced organizer of JAD sessions with business owners, development communities, SMEs & end users to capture accurate project requirements
7. Professional experience in Unit Testing, Integration testing, System Testing, Functional Testing, Regression Testing, Validation Testing and UAT ( User Acceptance Testing)
8. Extensive experience in preparing Test Cases, Test Scenarios, Test Scripts, Test Reports and Documentation for Manual and Automated Tests.
9. Extensive Experience in LoadRunner and Test Director.
10. Sound Experience in developing automated test scripts using Mercury Win Runner, Quick Test Pro (QTP) for functional testing of the application.
11. Manual and automated testing for Web front end Testing/ Navigation testing.
12. Strong experience in testing IVR speech recognition systems.
13. Extensively Used test management tool like Quality Center8.2 for writing test cases, Defect Management and developing defects trends.
14. Bug reporting/ tracking/ analysis, Documentation and Test plans/Test Strategy.
15. Worked in Multi-Platform Environments like Windows, UNIX. Expertise in writing Test Cases covering both positive and negative test scenarios.
16. Good experience in Test Script Language for custom code development for test scripts, and executing test scripts for multiple data sets using data driven test.
17. Experience with project technologies such as RUP – Rational Unified Process.
18. Excellent communication skills along with strong verbal and written skills
Core Competencies
• Test Planning
• Test Case Development
• Manual and Automated Testing. • Group leadership, mentoring, team development and public speaking
• Create Software Requirement Specifications And
Functional requirement documents.
Skills
Operating Systems: Windows 95/98/2000/XP/NT, UNIX
Testing Tools: Win Runner 7.0, Quick Test Pro 6.5/8.x/9.x,Test Director
8.0/7.x, Mercury Quality Center 9.0, Load Runner8.0/7.8,
Rational Test Studio
Languages: Java, C, C++, C#, SQL, PL/SQL
Databases: Microsoft SQL Server 6.5/7.0/2K,
Oracle 9i/10g, MS-Access
Internet Languages: VB Script, Javascript, ASP.NET, VB.NET,
ASP, HTML, XML, CSS
Modeling Tools: Oracle Data Modeler, Rational Rose, Visio, Clear Case,
Clear Quest
Project Management Methods: MS Project, Rational Unified Process (RUP), Waterfall,
Agile
Education:
Master of Computer Applications – JNT University, India.
Professional Experience:
Common Services Apr’10-till date
Thyssenkrupp Elevator, Atlanta, GA
Description:
CS primarily provides 400+ stateful services to enable partners / clients to meet the customer needs. The entire business process flow will be orchestrated over services advertised by SPM Client that goes through Service Gateway. CS has implemented BPM and SPM architecture flows. CS provides SOA architectural solutions to retail systems.
Responsibilities:
1. Interact with team to walk through requirements and complete requirements document
signoffs.
2. Write test strategy documents, High level test plan, analyze risk factors, develop master test plans,
and assign and monitor tasks for team members.
3. Oversee cases written by team members, analyze client document process, and keep project manager
and management informed.
4. Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines and presenting the status reports to the management.
5. Attend the regular client call and discuss the weekly status with the client.
6. Organize and Prepare the Agenda for the test status meeting with the team.
7. Additionally responsible for post implementation testing.
8. Ensure that all work adheres to Enterprise standard delivery Methodology
9. Performed QA Testing for reporting systems.
10. Publish software test deliverables identified during each control point of SDLC including Test plan, Test Strategy, Test Case/Script, and results analysis
11. Test Cases were planned and designed based on Requirements in Mercury Quality center
12. Involved automated testing including Functionality Testing, GUI testing and Regression Testing using Quick Test Pro.
13. Perform integration testing, User acceptance testing and regression testing using the Quick Test Pro automated tool.
14. Created automated scripts using Quick test pro and developed test suites to execute the scripts using Quality Center.
15. Documented problems found during test on the Quality Center system and communicated recorded problem to the responsible QA Manager.
16. Conducted performance and stress testing using Load Runner.
17. Wrote Modification Request for bugs found during test execution using Quality Center
18. Performed Smoke, Functionality, Integration, System, Regression tests based on Analysis, and understanding of the requirements, non-functional specifications and end-user needs.
19. Extensively verified the Loading processes and database objects for validity of the data.
20. Worked closely with Developers in resolving the issues and understanding the functionality for future reference.
21. Produced timely Testing Metrics and Summary Reports for project management and the quality assurance manager throughout testing life cycle for use in gauging testing status and identifying any course corrections needed to ensure adequate coverage and quality
22. Involved in Daily Status Meetings and weekly Team Meetings.
Environment:
Rational Rose, Requisite Pro, UML, Windows, Java, J2EE, JavaScript, Oracle, MS Visio, Clear Quest,
Clear Case, WebSphere, Quality Center, Agile, Quick Test Pro, WinRunner, Test Director,
LoadRunner, Test Director.
MyDatapoint May’09-Mar’10
Centene Corporation (Health Insurance), St. Louis, MO
Description:
MyDatapoint is an internal health insurance reporting application. The reports are displayed for the various request made in healthcare for the different brands. Application contains different modules. Mainly concentrated on the HighCost Summary, BOB(Book of Business) Selection. The reports generated using backend can be viewed as web enabled application. To determine or get the SIC values the BOBController will have to query the reporting tables for the report that we are currently on.
Responsibilities:
1. Analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
2. Formulation of Master Test Plans, Test Cases & Test Scripts and Black Box testing.
3. Assigning and tracking the progress of QA cycle processes to each member.
4. Performed Integration, Functional, Regression, User Acceptance Testing.
5. Assisted in creating automated test scripts for regression, data driven and cross platform testing in Win Runner
6. Checked the data flow through the front and backend and extensively used SQL queries to validate the data from the database
7. Conducted Functionality testing during various phases of the application using QTP.
8. Created test cases, executed and recorded results of test cases using Quality Center.
9. Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
10. Reporting of defects in Team Foundation Server (TFS) and representing defects in review meetings on daily basis.
11. Developed scripts in LoadRunner based on the given specifications.
12. Design unit test plans, system test plans and integration test plans to enable testing of the application
13. Interact with clients for requirements gathering, answering technical and design queries and implementing the valid observations given by the clients.
Environment:
Rational Rose, Enterprise Architect (EA), UML, RUP, MS Visio, C#.NET,MS SharePoint, VBScript,
CSS, Quality Center, Quick Test Pro, WinRunner, Test Director, LoadRunner, Test Director, HTML,
XML, SQL Server, Crystal Reports, TFS, MS Office.
Teller Development Mar’08-Apr’09
Wachovia Bank, Charlotte, NC
Description:
Wachovia is the fourth largest banking and financial sector, which provides its members the opportunity
to connect with all counterparts within the community through one single link. Acting as a messaging hub
between supplier partners by using different messaging standards and formats to offer translation services
between various EDI and XML messages for better financial services to leverage existing investments.
Worked actively on the Teller, Account Inquire and Customer Inquire Modules and Interfaces.
Responsibilities:
1. Tested, debugged and verified profiles like serial port profile and Object Exchange profile(OBEX) in Bluetooth systems for standards conformance
2. Responsible for the characterization of a new Bluetooth feature based on OBEX. Efforts included test plan development, data analysis, and detailed report submission to resolve issues found during test
3. Involved in developing Test plan and Test scripts using the business documents in Test Director.
4. Performed functional testing manually and constructed positive and negative test scenarios as per requirements.
5. Conducted functionality testing using QTP, Recorded and wrote test scripts and created user defined functions in scripts.
6. Wrote VB Scripts for data driven testing in Quick Test Professional.
7. Performed Regression testing using Quick Test Professional.
8. Upgraded the regression suite streamlining the code, and improving robustness and repeatability.
9. Tested extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity.
10. Tested the data for validity that the Data loading from Source files to staging tables, Staging to Data Warehouse and Warehouse to Data Mart.
11. Tested the Business Objects reports for data validity.
12. Used the Quality Center as a repository for all of the testing efforts to record and keep track of the defects. Closely interacted with the developers in fixing the bugs.
Environment:
HTML, JavaScript, Java, J2EE,JDBC, WebSphere, Oracle, WindowsNT, WinRunner, Manual Testing,
Test Director
Integrated Hospital Management System Feb’07-Jan’08
CAIMS, Hyderabad
Description:
IHMS is a comprehensive hospital management system for principal operations and administrative functions in a hospital. Operationally, it facilitates recording and reporting of in-patient and outpatient events from pre admission to discharge. This system updates it database and all related information on the basis of a “single point principle” The various modules of IHMS can work stand alone for small hospitals to meet their various requirements, can also be integrated and customized for individual needs of a multi-specialty hospital. Each module in the system has a security and enables the administrator to create users and define access privileges for each user. Users at a particular department can access the relevant information pertaining to them.
Responsibilities:
1. Developed the Standard Documentation for the Test Plans and Test Summary Sheets
2. Authored Test Plans and Test Specifications
3. Developed and Executed Test Cases in Virtual User Generator
4. Used Test Director to indicate the progress of automated testing during weekly status updates to the project manager
5. Prepared Test Matrix and Test Procedures for the different modules of the application.
6. Installed, maintained and used Testing software’s
7. Set up the test environment and created the Test data
8. Performed Integration and Stress Tested using Controller
9. Modified test scripts to accommodate GUI changes in the new versions of the product
10. Created bug reports, verified bug fixes, logged bugs into Bug Tracking System
11. Generated reports using the Analysis in Load Runner.
12. Communicated with developers and management to ensure delivery of a Quality product on time
Environment :
Windows 2000, C#,Manual Testing, Mercury Quality Center, qtp.
ABN AMRO Bank, India Jun’06 – Jan’07
Description:
The ABN Amro customer access system is Web-based application, which allows customer to view
transactions and maintain their account online. Customers can access the account using this application
through internet, transfer the funds between different accounts and check their balances.
Responsibilities:
1. Involved in identifying test scenarios
2. Involved in preparation and review of test cases
3. Performed Manual Testing
4. Involved in functional, system, regression testing
5. Defect Tracking and Bug Reporting
6. Analyzing Test Results and creating the Reports
Environment:
Visual Basic6.0, Oracle, Windows 95/NT, WinRunner, Manual Testing
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