Customer Service Representative

LATASHA M. WILLIAMS

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FORT WORTH, TX 76112

817-***-****

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OBJECTIVE: TO OBTAIN A POSITION AS A CUSTOMER SERVICE REPRESENTATIVE

SUMMARY OF QUALIFICATION:

-EXCELLENT CUSTOMER SERVICE SKILLS

-MICROSOFT OFFICE PRODUCTS, WORD, OUTLOOK , EXCEL

-DATA ENTRY SKILLS

-10KEY TYPING SKILLS

-ABLE TO WORK IN A FACE PACE ENVIRONMENT

-HANDLING INBOUND/OUTBOUND DELINQUENT ACCOUNTS

-PROCESSING EXTENTIONS, REMODIFCATIONS TO HELP CUSTOMERS DELINQUENT LOAN

EDUCATION:

-SANFORD BROWN COLLEGE, DALLAS, TX MARCH 2012 (STILL ATTENDING)

-REMINGTON COLLEGE, FORT WORTH CAMPUS FEB. 2002 (M.A DIPLOMA)

-O.D WYATT HIGH SCHOOL, FORT WORTH, TX JUNE. 2001 (H.S DIPLOMA)

EXPERIENCE :

-SANTANDER CONSUMER USA, NORTH RICHLAND HILLS, TX (ACCOUNT MANAGER ) NOV 2009-JAN 2012

-TRIAD FINANCIAL, NORTH RICHLAND HILLS, TX (LOAN SERVICE REP.) JUNE 2006- NOV 2009

-RACE TRAC PETROLEUM HURST, TX (CUSTOMER SERVICE REP) NOV 2002-APRIL 2006

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