Customer Service Office Assistant
Resume:
THRESHAWARREN
Email: *************@*******.***
QUALIFICATIONS:
• A team player
• Great hand writing skills
• Experience in operating a personal computer and various software programs
• Intermediate skills in Microsoft Word 97 and Microsoft Outlook 97
• Certificates in training for developing clerical skills, telephone techniques, and customer service
• Trust worthy and honest
• Hard working and efficient
• Problem solving and organizational skills
• Skilled at learning new concepts quickly while working well under pressure
EXPERIENCE:
07/06-4/11 New York City Housing Authority New York, NY
Secretary III/Receptionist
• Maintain and organized a filing system consisting of a color-coded and numerical system
• Updating and revising files as necessary, gathering data from files and preparing folders for distribution
• Answer routine non-technical and/or administrative inquiries based on knowledge of the organization
• Answer and route telephone calls to appropriate personnel
• Open, sort and distribute incoming mail to staff
• Prepare expense reports
• Maintained office supplies along with keeping supply room neat and organized
• Performing duties that were time sensitive, locates and assembles data for supervisors and staff
• Keep reception area organized and clean and maintain visitor log book
• Notifies staff of visitors via telephone, email or in person
• Assist supervisors and managers with work assignments and projects
• Performs other office duties as required or assigned
3/06-06/06 Loehmann’s Long Island, NY
Sales Associate
• Handled cash, check and credit card transactions
• Assist customers with purchases and questions about merchandise
• Stock and display merchandise on a weekly basis
03/03- 09/03 York College New York, NY
Office Assistant
• Scheduled appointments for students to attend workshops
• Performed various office duties including, copying, typing and filing
06/01-08/01 Federal Aviation Administration Queens, NY
Office Assistant
• File employee records using a machine system
• Assist staff with various work assignments
EDUCATION: January 2005 Queens EEOC High School Equivalency Diploma
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