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Team Management, Sale, Customer Services. General Administration

Location:
Vadodara, GJ, India
Salary:
Negotiable
Posted:
June 27, 2017

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Resume:

JAYPALSINGH SOLANKI

Mobile: 097******** Telephone: 026*-******* (M) +919*********

E-Mail: fvemnz@r.postjobfree.com, fvemnz@r.postjobfree.com

fvemnz@r.postjobfree.com

Seeking assignments in the areas of Management, General Administration, Sales & Customer Services with an organisation of high repute

Career Overview

Post Graduate Diploma Labour Welfare & Practice with over 18 years of experience in Facilities

Management, Customer Care and General Administration.

Proficient in FoxPro 2.6, C, C++, PL/SQL, PL/SQL* PLUS, AS 400, SASUN, Dynamic NAV, Payroll HR

& M S Office.

Successfully completed two years Diploma in Computer Application from APTECH.

Skilled in handling all General Administration related responsibilities, maintaining peaceful & amicable

work environment in the organization.

A keen communicator with the ability to relate to people across all hierarchical levels in the organisation.

Proficiency Matrix

General Administration

Ensuring optimum & effective utilisation of funds in providing congenial work environment and basic

amenities in the work premises.

Supervising Sales, Cashiers, Finance, housekeeping, fleet and transport operations in the organisation.

Handling complete facilities & infrastructure set up involving workstations, cafeteria, offices, conference

and training facilities.

Ensuring maintenance of optimum inventory levels in the stores and maintaining business relations with

vendors for the procurement of necessary items for the office.

Liaising with various authorities like Manufacturers, Electricity Board, Transports, Services providers etc.

Human Resource Management

Handling smooth implementation of HR policies for manpower planning, recruitment, selection,

induction, orientation and assisting of new employees in the organisation.

Assisting the administration of performance management programme, including periodic performance

reviews and appraisals for all staff members.

Career Scan

Since Sept’14 Sales India Pvt. Ltd., Baroda Showroom Manager

Role:

Look after overall management of showroom of Electronic Consumer Durable, IT & Home Appliances. Profile covers Administration, Sales, Post Sales Services, Supervising of House Keeping, Inventory, Cashiers, Finance, Banking Transactions, Warehouse and Security guards. Manage team of more than fifty-five employees.

Maintain all documentations, Records, correspondence, email, telephone calls and visitors of Showroom.

Co-ordinate with all departments & branches of organization and play supportive & supervising role to achieve sales target of showroom as well individual target of each sales executives, promoters & apprentice.

Conduct the interview for Recruitment. Induction & Training of new employee.

Maintain Schedule of product training for sales executive, Customer & future prospects.

Support in Audit of product & maintain discipline of showroom.

Actively take part in Inward, Outward, Transfer, Delivery and Return/Replacement of product.

Take part in all promotional activities, merchandising and manage events to boost the sale of showroom.

Work in Payroll HR and Dynamic NAV for sale of vast range of Electronic & Home Appliances products.

Check & approve documents of customers for consumer loan passed by Bajaj, Capital, HDB finance.

Jan’12-Aug’14 Shroffs Foundation Trust, Baroda Manager Administration & Personal Asst. to CEO

Role:

Manage administration, Front desk & Services. Supervise Student Classes, hostel area, Canteen, hospital.

Maintain all documentations, Records, correspondence, email, telephone calls, visitors & visit of CEO.

Co-ordinate with all departments & branches of Trust & perform full fledge supportive role to CEO.

Support in the process of Recruitment & Induction of new employee.

Maintain Schedule of CEO & general meetings. Prepare the minutes of meeting.

Support in presentation of Audit & Board Report at each quarter of the year.

Overall manage two thousand employees at various level of hierarchy plus one thousand others who adjoin with organization for their various assignments.

Jan’05-Dec’11 Amway India Enterprise Pvt. Ltd., Baroda Store Manager (Branch Mgr)

Role:

Manage the branch office of Multinational Multilevel Marketing Organization that deals with FMBC

products & consumer durables.

Handling the queries of distributors and forwarding the information of business to ABO’s.

Managing the team of employees including Cash Counters, Customer Service Executives & Counter Sale.

Merchandising of Products at Office Display Area, Conduct the promotional Activities and manage

Events with the supports of teammates as well where house services.

Manage the meeting with the Amway Distributors & Supports in training program conducted by local and regional trainers of the organization.

Supporting and taking part in all promotional activities like leaders meet, product training programs, process of foreign tours, cultural activities, social activities, charity work, etc.

Looking after all the events that take place at Baroda like child painting competition, company stall at exhibition, charity camps like blood donation and free distribution of sticks to blind people.

Apr’02-Dec’04 20 Microns Ltd., Baroda Sales & Administration Coordinator

Role:

Preparing invoice, order dispatch and checking the delivery of material.

Collecting payment, preparing of daily, weekly & monthly reports, etc.

Handling inquiries of material, sample orders with quotation, actual order, delivery of order and also

payment of order. Manage transporters for dispatch of good.

May’99-May’01 Arvind Mills Ltd., Ahmadabad Officer Trainee (HR)

Role:

Handling recruitment, data management and conducting induction of new recruits.

Managing appraisal process across the levels and establishing framework for substantiating Performance

Appraisal System linked to Reward Management.

Scholastics

Post Graduate Diploma Labour Welfare & Practice (DLP) from M S University, Baroda in 1996.

One Year Diploma in Hotel Management & Front Office from Gujarat Institute of Hotel Management in

2000.

B.Com. from MS University, Baroda in 1994.

Technical Qualifications

Two years Diploma in Computer Application from APTECH.

Govt. Certificate Course in MS Office 2000 from ITI.

Certificate of Type G.C.C. Speed 40 W.P.M.

IT Skills

Operating System : MS DOS, UNIX, Windows 98, 2000 and XP, AS 400, Dynamic NAV.

Language : FoxPro 2.6, C, C++, PL/SQL and PL/SQL* PLUS.

Database : Oracle 0.7 and Developer 2000 (D2K).

Package : MS Office.

Others : Internet Access.

Extra Curricular Activities

C Certificate in N.C.C. with “A” Grading (3rd Btn. Army Wing)

Social Cultural Activities as Member of O.A.S.I.S.

Personal Vitae

Date of Birth : 9th December 1972.

Address : Ladwel House, Bungalow No. 5 Chandra Nagar Society, B/S

Suryanagar Society, Waghodia Road, Indrapuri, Baroda 390019.

Languages : Hindi, English and Gujarati.



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