Customer Service Real Estate

Heather Hall

*** *** *

Council Bluffs, IA *****

712-***-****

Summary of Qualifications

1. Handling customers complaints

2. Improving customer service

3. Computer knowledge

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Professional Accomplishments

Remedy Staffing 2011 to 2012 Inbound sales

Prudential - November 2010 to 2011. (Financial Professional Associate)

Also worked for State Farm Insurance for two years

1. Customer service answering phones and handling situations.

2. Filling out paper work, checking coverage, entering computer data.

3. Scheduling appointments, cold calling

The Daily Nonpareil - September 2000 to August 2010(District Manager)

1. Contracts, filing paper work entering contracts into computer

2. Making out payments, customer service

3. Evaluating workers performance, and training

Key Real Estate Dec 2000 to July 2004 (Real Estate Agent)

1. Sold properties, customer service, answered phones, and scheduled appointments

2. Listed properties, prepared properties, and arraigned for closing prep work

3. Filed contacts, and representative work

Betts Cleaning June 1994 to September 2000 (Housekeeping Manager)

1. Cleaning office businesses, customer service, and hired

2. Trained,

3. Supervised

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Other Familiar with Microsoft, data entry, use of the internet, 9-key

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Licenses

Health and Life Insurance , Series 6 License, Series 63 and Real Estate

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