backoffice operation

Curriculum Vitae

MANOJ KUMAR BEHERA

Objective:

To seek a challenging & growth oriented position in a progressive organization

In order to achieve utmost effectiveness in various systems of management.

Professional Experience:

FIDELITY NATIONAL INFORMATION SERVICES (FIS) (Sep-2008 ToMay-2011)

Team Member (Item process))

Doing backend entry work for U.S. Financial Institutions (Banks)

Which includes amount entry, account entry and also balancing

and tallying the debits & credits.

Clearing all MICR entries for bank checque

To achieve quality targets which are approximately equal to 6

Sigma quality standard.

Have been performing entries at a high speed of approximately

12,000 KSPH (keystrokes per hour) against the target of 10,000 KSPH

On the basis of excellent performance on ‘Item Process’ was moved to the ‘Item Processing’ for ‘Image Centre Platform’.

The responsibilities here are the same however the platform being a

bit complex, the targets were lower.

Achievements:

Due to efficient keying was the first agent in the team to meet the

Required targets and overshoot it by huge margin.

Received 3times award for excellence performance in ‘IC Platform’ for Quarter 1,3&4.

Received Numurous Appreciation Award for excellence performance

With regards to Productivity & Quality.

TANDAN ADVANCE ADVICE PVT. LTD(BPO)(Aug 2007 - Sep 2008) As a process Association operator of Health Claim Fincial Administration data process. Mentoring trainees to perform as per the set targets.

Academic Qualification:

Examination University Year of Passing Class

H.S.C Orissa 2006 Second

BA Orissa 2009 Second

Computer Expertise:

Diploma in computer application.

Knowledge of Microsoft Office,

Ms-Excel, Ms-Word, Internet.

Typing speed:-40wpm

Personal Information:

Date of Birth: - 3rd July 1986.

Gender: - Male.

Nationality: - Indian.

Marital Status: - Single.

Language Know English, Hindi & Oriya

Present Address:- At/po-Gudiapalli, Budhambo,

Via-Polasara, Dist-Ganjam (Orissa)

Contact No: - 094********

Email:- **********@*****.***

Permanent Address:- At/po-Gudiapalli, Budhambo, via-Polasara,

Dist-Ganjam, Pin-761105 (Orissa)

Hobbies : - Playing Cricket, Listening Music.

Strengths : - Dedicated and Passionate about work,

can work under extreme pressure, and

open to new challenges and opportunity.

Place: -ODISHA

(Signature)

Date- Manoj Kumar Behera

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