Customer Service Sales

Lauren A. Reid

***** ******* **. ***********, ******** 20837

H-301-***-**** / C-301-***-****

*************@*****.***

Objective: Dependable and organized team member, seeking to work in an office or administrative environment. Skilled at filing and record keeping.

Education:

Hyatt hotels training program, Awarded Customer service certificate, 03/06

Montgomery College Rockville, Maryland General Studies 02 to 04

Skills and Qualifications:

Six years of customer service experience

Excellent listening and communication skills

Experience resolving customer complaints

Work Experience:

Target Germantown, Maryland

Team Member 08/06 to 03/10

Cashier, sales floor, general store maintenance

Assisted guest to make their visit memorable

Cart Attendant

McDonald’s Restaurant Poolesville, Maryland

Cashier, Cook 06/00 to 08/06

Greeted customers.

Operated cash register. Responsible for cash register balancing at the end of shift

Prepared food orders

Arranged dinning area for patrons. Provided a clean restaurant Environment

Schneider Family Dentistry Gaithersburg Maryland

Dental Assistant 12/02 to 02/03

Greeted patients to treatment area and prepared patient for dentist

Assisted dentist chair-side with patient’s procedures

Organized and equipped treatment area with required instruments

Assisted receptionist with answering phones and office duties

NIHChilren’s Inn Bethesda, Maryland

Volunteer 11/05 to Present

Inventory linen, pantry and supply areas

Replenish cabinets with needed supplies

Help Staff Member with what ever job’s n

Contact this candidate