Resume of Barbara Gines

Barbara Gines

**-** **** ******, *********, New York 11421 718-***-**** Cell 347-***-**** Home ****************@*****.***

Objective To obtain a position with potential for development, personal growth and the opportunity to contribute my abilities to the benefits of the company and its clients.

Professional Skills • Microsoft Office

• Microsoft Windows

• Customer Service Skills • Filing/Editing

• Typing (55+ wpm)

• Office Procedures • Telephone Skills

Education Eastern District High School

Brooklyn, New York

Graduated June 1994

Opportunities for a Better Tomorrow

Brooklyn, New York

November 2005

Boricua College

Brooklyn, New York

20 Completed Credits toward AA in General Studies

Employment Skills • Developed ability to work in a fast-paced atmosphere.

• Maintained excellent customer relations and developed customer rapport.

• Diplomatically resolved customer’s complaints on as-needed basis.

• Ability to follow instructions well and make decisions with no supervision.

• Effectively developed telephone communication skills.

Employment History

Pharmacy Technician , Eckerd’s Pharmacy, Brooklyn, NY

• Accept all incoming prescriptions.

• Maintain Patient and Doctors profiles.

• Type, setup and prepare prescription as directed.

• Contact Doctor in case of prescription discrepancies and refills.

• Proficient in Compucare system program.

• Receive payments. Present

Office Coordinator, Brooklyn Hospital Center, Brooklyn, NY

• Schedule and confirm appointments for patients including surgeries, booking OR.

• Verify Insurance.

• All general Office clerical work. 4-04 -4/05

Clerical Associate Level II, Woodhull Medical Center, Brooklyn, NY

Operate switchboard and overhead paging system

• Answer and direct in-coming calls.

• Page Doctors as needed.

• Responsible for recording all codes (red, blue, pink and grey) internal and external

disasters and number of fire drills conducted per tour.

• Notify proper channels in case of fire or other emergency.

• Assist callers in emergency situations.

• Transmit telegrams and mail grams.

• Verify Insurance.

• All general Office clerical work.

References will be furnished upon request. 11-98- 4/04

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