Human Resources Medical

Dear Hiring Manager,

I possess an extensive background in Human Resources including experience in actively marketing positions for recruitment. As you’d expect, am excellent at prescreening, interviewing, and testing. Am completely comfortable with discussing company expectations, fielding questions from the applicant, as well as discussing company philosophies. One of my strongest suites is the ability to make people comfortable so that they develop an immediate camaraderie. As this position is often the first point of contact, it’s important that each person be treated professionally, yet I also strive for a “warm fuzzy” feeling from that initial communication.

I have been responsible for creating many of the tools that I use on a day-to-day basis within the HR atmosphere. I was also involved in the design and implementation of ACT database. Am knowledgeable of HR record management policies and legal compliance. Developed retention surveys, as well as exit interview summaries to provide the company with necessary feedback to improve processes. Placed great emphasis on tracking retention and on coaching managers for better employee retention. As communication can sometimes be an issue within companies, I also developed a communication audit to see where improvement could be made to increase communication companywide. Consistently tracked industry changes to maintain a competitive edge.

I am very interested in becoming a part of your Human Resource department. I am motivated, experienced, and yet very flexible as to learning the specific needs of your company.

I look forward to your response and invitation to job interview.

Yours sincerely,

Cheryl Parrish

CHERYL PARRISH

100 Tripp Lane Trenton, Georgia 423-***-**** ******.*******@*****.***

HUMAN RESOURCES GENERALIST

Extensive background in Human Resources including experience in actively marketing positions; recruit, prescreen, interview, test, and present company expectations. Demonstrated success in negotiating win-win compromises. Review and discussion of company benefits. Expedite new hire documents. Onboard. Involvement in design and implementation of ACT database for existing employees and potential candidates. Follow HR record management policies to provide legal compliance. Represent company at career fairs.

Demonstrate successful placement and retention, to include development of retention and exit interview surveys to stay abreast of areas needing improvement within the company. Created communication audit to encourage better communication within the company. Consistently track industry changes to maintain a competitive edge within the industry. Provide coaching to management as support for better employee retentions. Maintain spreadsheet to track retention with success of 70% at 2 years.

HR SKILLS

HR Department Startup

Employment Law

Benefits Administration

HR Policies and Procedures Staff Recruitment & Retention

Employee Relations

Organizational Development

HR Program/Project Management Orientation & On-Boarding

Training & Development

Performance Management

Onboarding

PROFESSIONAL EXPERIENCE

DSG (DOCUMENTATION SERVICES GROUP) Atlanta, GA

Company purchased by MMODAL, February 2012

Extensive background in Human Resources with heavy emphasis on recruitment and successful placement.

Lead Recruiter, 2008 to Present

Recruitment for medical transcription provider. Virtual position. Assumed role of recruiter in an environment where there had not previously been a recruiter. Developed rubrics for interviewing, correspondence, manufactured forms and procedures. Worked with senior management developing time-to-fill metrics. Initial point of contact for HR with discussion during the interview process to include policies in the areas of training, compensation, benefits packages, incentives and new-employee orientation.

Key Results:

Played a key role in ensuring successful recruitment and retention. Implemented retention discussions as well as exit interviews.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind employee-retention rate of 70% within a 2-year time period which is considered high in an industry where high turnover is the norm.

Created recruiting “script” to ensure each applicant was given same and complete information. Creation of preinterview questionnaire which saved time during the interview process.

Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought formerly outsourced recruiting functions in-house to reduce billable hours.

SPi (Solutions, People and Integration) www.spi-bpo.com Brentwood. TN

Virtual recruiter for one of the largest medical transcription service providers in the United States.

Senior Recruiter/HR Representative, 2007 to 2008

Responsible for ad placement, conducting interviews, communicating expectations of position, as well as company policies and procedures. Effectively communicated with appropriate management to hire the most qualified staff, and with Human Resources to stay abreast of all hiring procedures.

PROFESSIONAL EXPERIENCE (CONTINUED)

Med-Scribe Information Systems www.med-scribe.com Jacksonville, FL

Medical transcription service provider.

Recruiter/HR Representative, 2006 to 2007

Strong understanding of industry staffing requirements. Responsible for placement of ads and prescreening of resumes for appropriate experience. Matched potential employee with the right opening to ensure longevity with company. Effectively communicated with key departments to ensure appropriate staffing for new accounts. Exceeded hiring quota required by company.

MEMORIAL HOSPITAL www.memorial.org Chattanooga, TN

Medical Transcriptionist, 2004 to 2006

Hospital transcriptionist specializing in acute care reports for all medical specialties with emphasis on quality, meeting turnaround times, and following AHDI and HIPAA standards.

GALEN MEDICAL GROUP www.galenmedical.com -- Chattanooga, TN

Supervisor, Transcription Dept, 1991 to 2004

Responsible for all aspects of transcription in multispecialty group with an emphasis on accuracy and timeliness. Monitored and evaluated quality standards with recommendations for improvement. Established an efficient and effective team-oriented work environment. Responsibilities included hiring and training of new employees. Provided reinforcement of performance expectations.

EDUCATION & CERTIFICATIONS

CHATTANOOGA STATE TECHNICAL COLLEGE Chattanooga, TN

Medical Office Management Program, Graduate 1995

Program Specifics: Emphasis placed on hiring and firing policies, accounting, marketing, quality management, medical terminology, as well as ICD and CPT coding practices.

OF NOTE

Professional Organizations:

1999-2000 Chattanooga State Technical Community College - Adjunct Faculty Member. Served on the Board of Directors in a consulting capacity prior to the inception of the Medical Transcription Certificate program. Assisted in developing curriculum, training requirements, and assisted instructors.

October 2002 – Certified Medical Transcriptionist – National certification through AHDI, Certification #A01448. July 2003 earned designation of AHDI "Fellow". Member of AHDI since 1997. From 2005-2007 served as delegate and secretary for the Tennessee State Association for AHDI.

2006-2007 Northwestern Community College, Rock Springs, Georgia – Advisory Committee Member.

2007-2008 Numerous publications in Advance Magazine.

2009-2011 Wallace State community College, Hanceville, Alabama – Advisory Committee Member.

Volunteerism:

2007-2009 Trenton Chamber of Commerce Board Member

2007-Current Tri-State Humane Society and Dade Animal Resource Team, Volunteer

2009-Current Trenton Arts Council, Volunteer. Currently write newspaper column for the Arts.

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