Human Resources Management

LESLIE ROBINSON TOLTON

Redondo Beach, CA ***** ~ 310-***-**** ~ *********@*****.***

• Talented, results-oriented principle human resources leader with more than 10 years of hands-on experience as a team builder, improving employee relations, retention and productivity.

• Proven track record as a problem solver, mentoring, coaching and counseling associates and managers.

• Experience regularly developing and training groups of up to 45 to 60 personnel at a time on software programs and recruiting initiatives, including developing all training materials and performance reviews.

• Outstanding Recruiter, designing sustainable plans, policies and programs that reduce cost-to-hire and cycle time.

• Technically proficient with multiple Human Resources Information Systems (HRIS) and well as MS Office (Excel, Word, and PowerPoint) with the ability to integrate these programs together for presentation and proposal efforts.

• Well versed in both California State and Federal employment laws.

AREAS OF EXPERTISE

HR Business Partner Recruitment and Retention Learning, Training and Development

Compensation Management Program/HR Client Management Organizational Effectiveness

Benefits Administration Contract and Proposal Development HRIS

Employee Relations Six Sigma Certified Specialist SHRM Member

PROFESSIONAL EXPERIENCE

Mission Critical Technologies

Acct. Manager/Sr. Human Resources Generalist 8/2010-present

Manages the company’s largest account in all aspect of client contact which include but is not limited to:

Full spectrum of HR functions covering full-cycle recruitment (including reference, background checks, and security clearances) compensation and bench marking , performance management, staff benefits and welfare administration, employee relations, employee engagement, learning, training and development activities.

• Drastically improved accounts time-keeping procedures to increase time reporting to 97% as compared to 65%, in a 30 day period.

• Improved client visibility by instituting face-to-face employee visits once a month to Washington DC

• Complete Contract Administration including funding reconciliation, allocations and adjustments

• On-boarded and off boarded many employees in multi-state locations

• Worked with both staff and contract recruiters to sustain pipelines for new and potential positions

THE BOEING COMPANY, Seal Beach, California 2005-4/2010

HR Generalist-4

• Created/Tailored training material, than trained an HR team of 45 associates on a new software product that surveyed 100,000 engineering, operations and technology employees, generating an 87 percent response rate within 60 days.

• Created and led a team of 20 HR reps to implement 10 new changes resulting from survey data, including educating employees on compensation trends and health benefits coverage comparative to the industry.

• Resolved problems among employees daily by effectively listening to their concerns and offering solutions, and led the employee investigation process, participating in discovery, arbitration and resolutions of infractions.

• Ensured compliance with state and federal employment policies.

HR Generalist-4, (Talent and Acquisition Lead for Pratt-Whitney Rocketdyne)

• Trained 20 HR associates and 10 department managers and staffing leads/administrators on talent acquisition policies and procedures and software programs as part of Boeing’s sale of its Rocketdyne division to United Technologies.

• Created interim policies to govern through divestiture, writing and administering policies on re-organization, such as creating job descriptions, skill set/gap analysis, training requirements and organizational development.

• Handled the complex merging of different levels of compensation from Rocketdyne into United Technologies salary tables.

• Recruited, interviewed and hired recent college graduates as part of a university recruitment initiative to hire interns and new graduates for entry-level engineering and financial positions.

RAYTHEON, Long Beach, California 2000-2005

Principal Employment Recruiter-SPSS

• Principal Employment Recruiter, leading a staff of two to recruit and retain the best engineering, field engineering and flight test operations talent in the West Coast region.

• Initiated a process where more than 35 employees working on 9 to 12-month deployments overseas were put back to work upon return to the U.S. to ensure these talented employees were not hired by our competitors.

• Reduced cycle time by focusing on targeted direct recruiting and sourcing potential candidates before employment opportunities were advertised.

• Negotiated with both employees on salaries and with placement agencies on fees to bring high level candidates on board.

Principal HR Generalist

• Supported the, Field Engineering, Flight Test Operations and Functional Organizations

• Provided counsel and assistance to employees and all levels of management in employee on management issues guided by company's employee relations policy and labor-law legislation.

• Investigated information concerning employee/management inquiries and employee suggestions and/or complaints

• Studied, prepared for, and advised all levels of management on matters pertaining to contract negotiation, grievance cases, arbitrations, conciliations, and federal and state labor legislation.

• Regularly contributed to the development of new concepts, techniques, and standards.

• Developed solutions to complex problems that require the regular use of ingenuity and innovation, and ensures solutions are consistent with organization objectives.

• Worked under consultative direction toward long-range goals and objectives. - Assignments were often self-initiated. Worked autonomously at the business segment level.

• Served as prime consultant and external spokesperson for the organization on highly significant matters relating to policies, programs, capabilities, and long-range goals and objectives within the business segment as it pertained to Talent Management and re-deployment of employees

Remedy Staffing 1998 -2000

HR Branch Associate

• Branch lead for a Corporate run office of 4- with 2 on-sight facilities.

• Consulted on hires, facilitated training, and set up developmental plans for branch staff members

• Certified Trainer in Remedy’s Staffing Software package. Franchisees of Remedy were sent to my branch to train with me our Staffing Software. I was also part of the development team that gave suggestions on upgrading and improving the software once it was implemented.

• Managed several aspects of branch P&L

• Branch Leader in Employee / Labor Relations and EH&S policies in the branch and at client sites.

• Performed Benefit and Compensation administration for all branch associates.

• Managed Office, coordinated work schedules of branch employees, and established strict HR guidelines for documentation, file maintenance, reporting, and all other aspects of HR Law issues with branch associates.

• I assisted in creating proposals in response to RFP's that resulted in acquisition of large staffing contracts

Additional Duties:

• On-site Manager of one of the two on-site facilities that contained 65+ employees at peak time.

• Co- Creator of a very aggressive Recruiting and Retention Program where technical and e-commerce, business services employees were provided in large quantities for the fast growing .com companies in the Santa Monica, West Los Angeles areas.

• Co-Leader in client development. In one instance, was able to grow a client at 2-3 associates an month to 10-15 a month user in a 3-month period.

PROFESSIONAL AFFILIATION

SHRM (Society for Human Resource Management)

EDUCATION

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE-NORTHRIDGE, CA

BACHELOR OF ARTS PROGRAM, LIBERAL ARTS

• Extensive coursework in Liberal Arts, 3 Years Completed

COMPUTER BUSINESS COLLEGE-LAWNDALE, CA

• Computer Software Certification

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