Customer Service Sales
Resume:
Brandy Perry
El Paso Tx, *9912
*********@*****.***
Objective:
To obtain a position with a company that will allow me to utilize my skills and the opportunity for growth.
Education:
Dallas Senior High School
Conyngham Ave.
Dallas, Pa 18612
Grade completed 12 1994 High School Diploma
Courses Studied
Business Law
Speedwriting
Accounting I&II
Office Practice and Procedures
Work Experience:
Fashion Bug (**-**-**-*-**-**)
Lead Sales Mgmt
To lead Customer Sales Representatives in all aspects of the retail business
Report any stolen merchandise, log onto Loss Prevention Chart
Report lost revenue due to improper inventory, improper counting of change, inside theft and inadequate record keeping
Performing drawer audits on a regular basis to ensure proper change count
Train CSR's as needed for a more successful sale to increase revenue
Record all sales of the day, record percentage of sales increase or decrease of the previous year
Take all money and have it securely put in safe for bank deposit next day
Report all incidents to Store Manager about any issues that may occur in the store
Attend weekly phone conferences with upper management
Lead bi yearly inventories
Responsible for opening and closing store
Fashion Bug (*-**-**-**-**-**)
Customer Service Representative
Meet and greet costumers
Assist costumers in their shopping experience
Attempt to increase the sale by suggesting items
Close the sale
Knowledge of register, and proper counting of change
Keeping a clean environment perform duties as assigned
Perkins Restaurant (**-**-**-**-**-**)
Server
Greet customers and suggest specific drinks to start
Knowledge of daily specials
Taking orders accurately while suggesting new items on the menu
Having full knowledge of menus at all time as they change frequently
Use of touch screen computers for orders
Closing of checks and double checking accuracy of bill
Back of house and station clean up daily
BC Enterprises (9-1-95 2007)
House Cleaning
Due to my daughter being born with Hydrosephulas and Spina bifida, I felt it necessary to run my own cleaning business, for which I needed a schedule that allowed me to revolve around her health issues. While in business I was able to work with daughters issues and maintain a job plus family.
Meeting and obtaining potential clients commercial/residential
Providing estimates
Drafting contracts
Weekly schedules
Reporting quarterly income for 1099 reporting fiscal statement period
Assuring a clean and sterile environment
Providing supplies and equipment
Suggesting cleaning options for better housekeeping such as mold removal and prevention
Discuss hazards within the home or facility
Intersearch Corporation Outbound Call Center Market Research (9-01-96-3-10-200*
Interviewer
Knowledge of basic computer skills
Having basic knowledge of products studied
Conducting interviews in a friendly manner
Utilizing training skills to ensure a “complete” study
Knowing how to deal with customers that may be agitated on participating in studies
Turning refusals into a “complete” study
Supervisor
Complying with all codes of conduct
Following all rules of the FCC
Overseeing 25 plus interviewers
Obtaining daily reports of all complete interviews
Consulting frequently with management about concerns within the company
Consulting frequently with clients such as Chase Manhattan, IBM, Microsoft, etc.
Training of interviewers to improve their computer and communication skills
Conducting one on one meeting with interviewers to discuss when improvements are needed
Providing month to month evaluations
References: Available upon Request
Contact this candidate