Calli Ann McNabb

Phone: 719-***-****

E-Mail: ftv1x0@r.postjobfree.com

Summary of Skills: I am proficient in general accounting work including, but not limited to, accounts receivable, accounts payable, general ledger, t- charts, job cost accounting, process cost accounting, income statement preparation, balance sheet preparation, owners equity statements, and cash flow statements. I am also proficient in Microsoft Excel, Word, and PowerPoint.

Work Experience:

T-Mobile USA

January 2006- Present

Customer Care Representative I (1/2006-4/2006, Customer Loyalty Specialist II (04/2006-11/2007, Technical Care Technician II (11/2007-Present)

Responsibilities: As a Customer Care Representative I was responsible for reviewing customer’s bills for errors, bill analysis, explaining billing procedures, and minor troubleshooting on all T-Mobile handsets. As a Customer Loyalty Specialist I was responsible for customer retention, handset upgrades, and analysis on profitability of a customer. As a Technical Care Representative I am responsible for troubleshooting on T-Mobile handsets, explanation of T-Mobile coverage and the benefits of T-Mobile coverage, and proper provisioning of T-Mobile accounts.

Mr. Biggs Family Fun Center

January 2005- January 2006

Manager of Little Biggs, Manager of Bowling Alley, Executive Secretary

Responsibilities: As manager of Little Biggs and Biggs Bowling Alley I was responsible for tracking and ordering inventory, overseeing employees, closing cash registers, and projecting business needs. As executive secretary I was in charge of keeping the office organized for all of the managers, Head of Operation, and General Manager. I was charge of the filing, keeping records on what is ordered, and ordering supplies for the company. I was also in charge of inputting computer data to project sales.

Briargate YMCA

September 2003- January 2005

Lifeguard and Swim Instructor

Responsibilities: As a lifeguard I was responsible for maintaining pool chemical levels, maintaining the safety of our patrons, and keeping current certifications. As a swim instructor I specialized in teaching children 3-5 to swim freestyle and backstroke.

School & Accounting Experience: I started going to Pikes Peak Community College in Spring 2007. I have completed a total of 26 credit hours, and am currently working on 10 more this semester. I completed Accounting 121 in Spring 2008 with a A in the course. I am currently taking Accounting 122. I am currently working on getting my Associates of Arts with an emphasis in Business. I have a passion for accounting. After I finish at Pikes Peak I plan to go onto University of Colorado Springs and major in accounting. I am also planning on getting a Masters of Accountancy and getting my CPA.

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