Customer Service Supervisor
Resume:
Allison M. Munos
Rock Island, IL **201
Phone: 779-***-****
Email: ****.*******@*****.***
OBJECTIVE:
I will be a great asset the Company because of my customer service experience. My experience can be utilized to guarantee customer service satisfaction. I am friendly, energetic, and love to socialize with people. I also have great organizational skills. With my experience comes, excellent communication skills, there for I am able to connect with customers to ensure the meeting of their need.
EDUCATION:
Moline High School
2006/2009
General course of study
Joliet Jr College
2010/2011
Associates in Arts
WORK EXPERIENCE:
Bennigan’s Bar and Grill.
909 Middle Road Bettendorf, IA 52722
April 2008/Jan 2009
Hostess and busser
Sat guests, and cleaned tables
Room service for the guests at Holiday Inn connected to the restaurant.
Reason for leaving: Needed to focus on school.
Supervisor: Shannon
APAC Customer service, INC.
250 E 90th St Davenport, IA 52806 563-***-****
Mar2010/Jul2010
Customer service rep for NYT news paper
Assisted customers with their bills
Assisted customers with starting and ending their news paper
Pushed sales
Entered data, and also changed from screen to screen.
Supervisor: Chris Melchert
TGI Fridays 1425 River Dr Moline, IL 61265-1305
May2011/Aug2011
Hostess
Sat guests
Interacted with the guests every day to ensure they were enjoying their visit.
Booked reservations for parties
Supervisor: Joe Palmer
APAC Customer service, INC.
250 E 90th St Davenport, IA 52806 563-***-****
Aug2011/Nov2011
Customer service rep for Medco
Assisted pharmacists with insurance information for the patients
Assisted pharmacists with getting claims to go through for the patients
Dealt with confidential information
Entered data, and moved from screen to screen.
Supervisor: Keith Bennett
Starbucks
8 N Michigan Ave Chicago, IL 312-***-****
April2012/August2012
Brutista
Cleaned store
Customer Service
Dealt with cash
Supervisor: Becky
References:
Alex Casas
Known for 10 years
Phone #: 309-***-****
Samantha Liggett
Known for 10 years
Phone#: 563-***-****
Sarah Pizano
Known for 10 years
Phone#: 757-***-****
Contact this candidate