Jamie Michelle Henderson
Jacksonville, NC 28540
*************@*****.***
OBJECTIVE: To obtain a position that will utilize my skills and abilities within the Pensacola, Florida area.
EDUCATION
Currently attending Liberty University online to obtain an Accounting degree.
EXPERIENCE
U.S. Department of Defense, Department of the Navy
Naval Facilities Mid-Atlantic
October 2009 - Present
Administrative Assistant (OA)
GS-0303-05/09
Camp LeJeune, North Carolina
Perform clerical support work by applying procedures and practices within established guidelines. I process state and county taxes via access via this process, our department processed $1,700,000.00 in 3 months. I process a wide variety of transactions that require interpretation of different rules, regulations and procedures, each process must be adapted and applied to complete the assignment. Within this process I must collect, arrange, and evaluate transaction data. I prepare a variety of reports, composing and / or editing data. I type narrative and narrative material in order to complete some tasks. I create, edit, calculate, retrieve, and / or print a wide range of documents in final form. These documents include briefing charts and slides, correspondence, reports, graphs, and statistics, involving highly technical and specialized terminology common to the organization. I use advanced and varied functions of software suites to include word processing, spreadsheets, graphics, database management, and presentations. I identify and select appropriate software application types in order to meet the needs and requirements of the current assignment. I also formulate and / or develop methods for automating various administrative reports and office functions in order to reduce data entry by linking reports which use the same data. I use Microsoft access, excel and word on a daily basis and am extremely proficient in each program. I am a versatile team player who enjoys assisting others and completing each task accurately. Update construction payment information in access, E-contracts, E-files, and FIS. In addition to these responsibilities, the following bullets highlight my tasks and accomplishments:
• Volunteered to create a standard of procedure binder for the administrative assistant position in order to save manpower hours in
training.
• Created a customized database in order to streamline the process of inputting tax information into a database.
• Assisted in the payment processing of government contracting invoices.
• Processed over $3,000,000,000.00 invoices into the Wide Area Workflow database.
Department of Defense Dependant Schools
MC Perry High School
MCAS Iwakuni, Japan
August 2006 – May 2009
Secretary / Office Manager / Benefits Coordinator
As the office manager I was responsible for the high school’s office employees. I ensured that each employee was properly trained to complete their duties. This allowed each employee to have the tools to be successful in their positions. I delegated additional responsibilities which varied depending on our work load. I researched challenges within the school and reported my findings to the administration with several different options to correct and / or address the challenges. Within this position I acted as the benefits coordinator and payroll manager. As the benefits coordinator it was my responsibility to provide Optional Forms and Standard Forms. I maintained all personnel records (“OPF”) and Electronic Office of Personnel Management (:”E-OPF”). I trained all new employees on their benefits and processed their benefit forms. I input all salary and education information into our payroll system for all employees; I created spreadsheets, researched data, prepared correspondence, processed student attendance, prepared weekly newsletters I updated the yearly faculty handbooks; as well as creating the yearly school handbooks. I was the key control officer, facilities maintenance I also processed all payroll and payroll actions for the entire school, tracking leave and vacation time. I was the assistant to the Principal and Assistant Principal. I maintained the Principal and Assistant Principal’s daily calendar and acted as the liaison for the parents and faculty.
• Created customized curriculums for over 25 benefits programs that included presenting information about Department of
Defense Dependant Schools (“DoDDS”) benefits, and explained how each benefit could assist them.
• Proofread and edited internal policy documents, presentations, and reference materials used to school policy and educate the students, community members, and parents.
• Assisted in managing Web site content and design.
• Created and edited more than 60 PowerPoint presentations, 8 fact sheets, training aides, and 6 user manuals for the entire school and staff members.
• Wrote monthly articles for the school newsletter, 153 weekly staffing reports, and 33 monthly registration reports, and 33 monthly demographics reports.
• Created the school Quarterly newsletter.
• Recruited 3 volunteer student interns from colleges and universities throughout the U.S.
• Developed curriculum and trained new employees and substitute teachers on the goals and objectives of the high school.
• Managed approximately 50 total employees.
• Organized 12 fundraising themed events and provided oversight when budgeting, marketing, securing vendors, securing catering, and securing entertainment which totaled over $18,000.
• Volunteered as the School Advisory Council Chairperson 1996-1998; Parent Teacher Organization Treasurer 1997-1999; and School Improvement 1998-1999
Real Estate Law Firm
Liberis & Associates, PA
Pensacola, Florida
July 2004 - July 2006
Office Manager / Real Estate Closer / Accounting Department Manager
I am responsible for the commercial and residential real estate closings; mortgage loan closings; as the closing agent I am responsible for managing 600+ lot subdivision closings. I am also the office manager for a two attorney law firm. I take care of all the bookkeeping duties for the firm and corporations; I train and supervise all employees, as well as ensure all employees are cross trained. I provide financial reports and work with accountants for all tax filings. As well as the office manager and real estate closing agent, I am a corporate paralegal. I assist legal counsel with SEC filings; draft leases and contracts; prepare corporate minutes; and transcribe all documents for the attorney. I also assist the property management side with managing fourteen (14) commercial properties. We are responsible for ensuring all property taxes are current and the coverage is adequate. We renew leases, collect rent, and send rent increase letters and bill for reimbursement at the end of every year for property taxes. In addition to these responsibilities, the following bullets highlight my tasks and accomplishments:
• Created and / or edited office correspondence and interagency memorandums.
• Facilitated 12 training seminars, including introducing speakers.
• Drafted correspondence on a daily basis for signature by the attorneys
• Created 40 briefing books including training materials for paralegals, real estate closers, accounts payable and accounts receivables.
• Programmed the telephone multi-line system and acted as the in house computer specialist
• Organized a yearly Christmas party for clients, associates, and community members.
Real Estate & Property Management Office
Realty Source, Lake Charles, Louisiana
June 2001 – May 2004
Executive Assistant
I was the executive assistant to the Chief Executive Officer and the Chief Financial Officer. I assisted them both with the daily operations of a Real Estate Company & Property Management Company. I have a vast knowledge of real estate and property management contracts, accounting, and marketing. I have outstanding communication skills; I have excellent organizational skills; and my hard working and honest personality will be a great asset to any company. My broad knowledge of all aspects of a Real Estate Company & Property Management Company set me apart from my peers. I assisted in managing the daily operations of this dual company; to include personnel, advertising, accounts payable & receivables, IT tech, telephone tech, and travel. In addition to these responsibilities, the following bullets highlight my tasks and accomplishments:
• Developed a standard curriculum for real estate agents to use for potential clients.
• Coordinated logistics for weekly meetings program participants with employees.
• Implemented a standard of procedure for property management final inspections.
• Assisted in managing website and design
• Programmed and maintained the multi-line telephone system
• Acted as the in house computer technician
AWARDS AND HONORS
• Department of Defense Dependant Schools Cash Award (2007 & 2008)
• Volunteer Appreciation Certificate (2007, 2008 & 2009)
• Department of Defense Dependant Schools Performance Awards (2006, 2007, 2008, 2009)
PROFESSIONAL TRAINING
DoD Government Purchase Card Training, 3 CLP’s, 11/09; Time Management and Organization Skills, 24hrs, 02/09; Customer Service Skills, 24hrs, 06/08; Leadership Development Conference for Women, 24hrs, 04/08; 7 Habits of Highly Effective People, 40 hrs, 09/08; Active Communicating Strategies, 24hrs, 02/07; Diversity in the Workforce, 24hrs, 09/06; World Class Customer Service, 40hrs, 08/07;
ADDITIONAL SKILLS AND EXPERIENCE
• Certified mentor for students from Calvary Chapel Iwakuni.
• Proficient knowledge of Microsoft Office, Microsoft Project, Microsoft Publisher, Adobe Photoshop, Adobe Illustrator, Mass Communication Systems, Volunteer Tracking Systems, SLDCADA, Wide Area Workflow “WAWF”, Cimage, FIS, E-contracts, basic HTML web design, and Adobe PageMaker.
REFERENCES
• Upon request.