Sales/sales management professional
Resume:
Peter Lanzo
**** ******* **. **************, ** *3116
******@*******.***
Dynamic, highly motivated sales/sales management professional with a 9-year history of exceeding the expectations of both the corporation and the individual client. Remarkable ability to develop positive and supportive relationships with colleagues, internal staff, and management. Committed to excellence with a genuine desire to achieve, excel, and evolve.
Key Strengths
· Territory growth management
· Success in direct sales and business development
· Remarkable ability of assessing client needs and providing solutions
· Team leadership, coaching, and mentoring
· Customer service and customer retention
· Excellent written and verbal communication skills acquired via study and customer service work
· Profit and loss management
PROFESSIONAL EXPERIENCE
Clear Channel Communications, Richmond, VA
Account Executive (Jun 2009- Present)
Sell radio advertising and promotions for 6 of the top rated radio stations in the Richmond market. Call on local direct business prospects, analyze current needs, and propose marketing plans that result in increased sales. Thoroughly review qualitative information to determine the best station fit for each client/prospect. Negotiate long-term contracts with local agencies for national accounts. Develop and maintain lasting relationships with all clients. Closely monitor each marketing campaign, resolving any customer issues while offering quality service.
Achievements:
· 1 of only 2 account executives to exceed 3rd quarter revenue thresholds (first full quarter of employment).
· Winner of WRXL/WRNL 3rd quarter new business award for obtaining the highest percentage of new business.
· Negotiated a 30% increase in advertising from Little Caesars’ Pizza for 3rd quarter radio buy.
· Despite budget constraints, obtained more market share from Geico Insurance than previously held for 4th quarter radio buy.
Peter Lanzo resume, page 2
Ride-Away Corporation, Richmond, VA
Southern Regional Vice President of Sales (Apr 2007- Apr 2009)
Oversee three retail store operations for the country’s largest modifier of vehicles for people with disabilities. Serve as senior manager to provide strategic direction for all aspects of the business and supervise the efforts of the day-to-day managers. Develop sales and marketing strategies to facilitate territory growth. Direct involvement in conflict resolution and sales negotiations. Train employees on IT systems, policy changes, and industry standards. Analyze monthly profit & loss statements with store managers and develop yearly budgets.
Achievements:
· Became youngest VP of Sales in company’s 21-year history.
· Only manager to achieve year-end profits for Norfolk, VA location ($175K turnaround from previous year).
· Was named Toyota Mobility’s number 1 dealer in the country for customer service in 2007 (Richmond, VA location).
· Featured in Aug 2008 edition of Time Magazine, in partnership with McGeorge Toyota, for commitment to providing people with disabilities the opportunity to drive.
Ride-Away Corporation, Richmond, VA
General Manager (Apr 2004 – Apr 2007)
Relocate to Richmond, VA as part of company takeover/acquisition. Hire and train new staff, lead and inspire team towards the pursuit of the corporate vision. Manage all facets of the store’s daily operation. Identify potential referral accounts, set up appointments with decision makers, and conduct sales calls within territory. Develop overall sales and marketing strategy to produce future growth and market share. Assist sales staff with moving opportunities through the sales cycle and overcoming objections.
Achievements:
· Increased total revenue by 100% within the first 6 months following company acquisition.
· Manager of the Year, 2004.
· Consistently the company leader in gross profit percentage for all product lines.
· Became the number 1 modified vehicle supplier for McGuire Veteran’s Administration.
Peter Lanzo resume, page 3
Ride-Away Corporation, East Hartford, CT
General Manager (Jan 2002 – Apr 2004)
Manage all facets of store’s daily operation. Evaluate customer service of store employees and proactively seek process improvement to insure higher quality customer service. Resolve customer issues and disputes in a timely manner to insure repeat business. Supervise and coordinate the sales efforts of the entire staff and provide continual feedback regarding performance.
Achievements:
· Company leader in exceeding budget by the highest percentage (40%) within first year of accepting the position.
· Manager of the Year, 2003
· Runner up for Employee of the Year, 2003
Ride-Away Corporation, Londonderry, NH
Sales Consultant (Apr 2000 – Jan 2002)
Provide long-term transportation solutions to individuals with mobility needs. Build rapport with each individual and consistently sell the added value of the company’s services and products. Remain current with all product specifications and applications. Prospect to multiple referral organizations and demonstrate involvement in public relations activities to increase knowledge of company throughout local territory. Maintain ongoing follow up with previous contacts and customers, leading to increased sales volume. Attend industry trade shows to promote company.
Achievements:
· Promoted rapidly to the position of sales consultant after only 8 months with the company.
· Finished number 2 in sales in first full year.
EDUCATION
Saint Anselm College, Manchester, NH
Bachelor of Arts Degree in Biology, 1997
SKILLS
Word, Excel, PowerPoint, Outlook, GoldMine, MAS200
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