Customer Service Project Manager
Resume:
David M. Daily
*** ** ****, ************, ** ****6
Cell 903-***-**** |********@***.***
PROFILE
Established professional with over 30 years superintendent and construction management expertise. Diverse experience and success in Commercial and Remodel construction. Results-driven leader with excellent communication and interpersonal skills. Capable of a wide range of leadership roles.
AREAS OF EXPERTISE
Coordinating Multiple Projects Contracts/Specifications/Blueprints Due Diligence
Quality Control Proven Successful Project History Safety Meetings
Company/Owner Liaison Team Leadership and Management Scheduling
Budgets/Cost Control Individualized and Small Group Instruction Confidentiality
PROFESSIONAL ATTRIBUTES
Strong management skills, leadership qualities, and solid technical communication abilities
Ability to work independently and take initiative in a team in order to meet larger team goals
Consistently exceeds expectations in performance evaluations
Articulate, diplomatic, persuasive; easily establishes rapport and credibility with people at all levels
Streamlines field methods and strategic procedures effecting time, resources, and cost reduction
Thorough knowledge of OSHA regulations, experienced in safety inspections
Demonstrates professional reliability, highly self-motivated with the ability to assume increased levels of responsibility, anticipates and meets needs to achieve outstanding results
Innovative problem solver, adept at spearheading restructuring efforts that optimize efficiency and productivity
CPR and First Aid
CERTIFICATIONS
• OSHA 10 Hr Construction Industry Safety Training Program
o Certified December 2009
• OSHA 30 Hr Construction Industry Outreach Training Program
o Certified September 14, 2006
• Medic First Aid Training
o Certified October 8, 2006
• Mold Certification
o IAQ Association Certification # 528645
o Membership Expired
• Carpenter Union Local 198, Dallas, TX
o May 1978 – Jan 1980 renewable
o All phases of commercial carpentry, steel forms foundations, drywall, ceilings, cabinet building, trim and hardware installation
EXPERIENCE
May 2008 - Current Superintendent, Hasen Inc., Fort Worth, TX
Demonstrates the level of responsibility required to manage subcontractors at multiple remote locations
• Specifically approved as the superintendent by the City of Dallas Building Department to construct and remodel water utilities treatment facilities
• Ensure that the proper level of Quality Control of all subcontracted work is maintained, check all submittals for accuracy, coordinate the performance of all required inspections and testing, and have the authority to stop all work when it is determined to either be unsafe or not to the proper standards of quality.
• Exceeds expectations on performance evaluations
• Projects include:
o Doctor’s Office Building – 2 story
o City of Dallas Water Utilities Treatment Facility Remodel
o City of Wylie Park Renovation
April 2006 - May 2008 Superintendent/Construction Manager, 361 Group (Dallas), Land Capital Group, Park Cities, UT
Managed a team of 10-30 contractors and multiple projects. Duties included managing job costing, payroll, build time, customer service, and safety. Charged with hiring and termination of contractors.
• Supervision of subcontractors and vendors
• Prepared periodic reports and documents for review by upper management. Held builders accountable for progression of construction projects by daily inspection
• Acted as liaison to owners and municipalities
• Projects include
o Retail Strip Center, Alamogordo, NM
o Kohl’s Department Store including a retail strip center – Eagle Pass, TX
o Retail Strip Center, Phoenix, AZ
ACCOMPLISHMENTS
Profit margin above projection, build-time under projection, customer satisfaction, and project appearance resulted in acting as Project Manager
Twice placed on troubled projects where the application of effective production methods and excellent communication skills resulted in a successful project and restored customer confidence in the company’s product
July 2004 – Nov 2005 Construction Superintendent, WRL General Contractors, Ltd., Flint, TX
Managed a team of 10-30 contractors on a multiple building project. Duties included managing job costing, payroll, build time, customer service, and safety.
• Prepared periodic reports and documents for review by upper management. Held builders accountable for progression of construction projects by daily inspection
• Acted as liaison to owners
o Eighteen month project: Hideaway Resort Community Club House and Restaurant, Member Services Building, and Guardhouse (3 buildings: 25,000 sq ft)
July 2002 – July 2004 Owner, DCC Daily Construction, Tyler, TX
General Contractor. Responsible for all phases of commercial and residential mold remediation. Took physical and air samples for air quality testing. Setup containment for remediation, cleaning, and reconstruction. Projects included several residential homes and cash store remodels.
Dec 2000 – May 2002 Construction Superintendent, SLI Design Build Group, Houston, TX
Re-hire. Employed a hands-on approach to construction working with a close-knit group of professional vendors and subcontractors sharing equal ambition, drive, and motivation to provide quality products.
• Projects included several design build branch banks and a bank remodel
o Participated in commercial projects: Legacy Bank’s main headquarters, Plano, TX, 4-story office building, 80,000 sq. ft, with below ground parking facility
Feb 1998 - Sept 2000 Construction Superintendent/Manager Gallagher Construction, Dallas, TX Supervising contractors on municipal projects, including schools in Garland ISD and Wylie ISD. Met required deadlines for school openings.
• Supervision of subcontractors and vendors
• Prepared periodic reports and documents for review by upper management
• Held builders accountable for progression of construction projects by daily inspection
• Acted as liaison to owners and municipalities
EDUCATION
Richland Community College 1986
Associates in Construction Management
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