Customer Service Machine Operator

Hope Andrews

**** ********** ***** **********, ** 95841 Cell 916-***-**** Email: *************@*****.***

OBJECTIVE: To obtain a position with room for advancement.

Machine Operator 2

WORK EXPERIENCE:

01/2007 – 07/2009

Mailing Machine Operator 11

Sprint Mailing Service (Volt Services)

Duties Include: Running a Pitney Bowes 8 serious machine, Running a Pitney Bowes Aps Serious machine, Running Pitney Bowes Dn 1000 postal mailing machine, experience using a metrics for mail setups, measure the ocr scan line for postal regulations, no how to follow manifest, metric and fdr, make sure the fold and cut is correct, no how to manually hand stuff and also know how to fix the machine when machine breaks down.

03/2004 11/2006

Receiving Associate, Rma,

Apple Computer (volt Services), Sacramento, CA

Duties Included: Receiving and processing all returned merchandise for apple computers and their affiliated venders. We also had to transfer processed merchandise to their appropriate departments for resolution and packaging merchandise for shipment. Quarterly Inventory counts

Received iPods and sis several of research on why a customer had not received there new iPods. Shipped iPods back to customer with the information on there ipods and what services we had did to the iPods.

6/2004 10/2004,

Customer Service,

Sears, Sacramento, and Ca Duties Included: Scheduling and coordinating installations, service and repairs of recreation equipment, appliances, and media components with field technicians. Maintained complete job records. Reviewed and resolved all customer complaints.

1/2004 6/2004, Appointment Setter

AHCD, Sacramento, Ca Duties included: Scheduling appointments with customers by telephone. I had to maintain a time and date log of all appointments. Briefed customers on products offered by company.

ADDITIONAL RELEVANT SKILLS:

Team player and can work independently.

Require minimal supervision or guidance.

I am a self-motivator with willingness to work extended hours.

Quality results and bottom line oriented.

I have the ability to train others.

I have excellent work ethics, punctual, mature and stable.

WILL PROVIDE EDUCATION & REFERENCES UPON REQUEST

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