Maria Luisa Barton

Maria Luisa Barton

________________________________________

**** *.*. *** **. 305-***-**** Phone

Miami, Fl. 33173 786-***-**** cel.

E-mail: ***********@*******.***

PROFESSIONAL PROFILE

Success oriented with high energy and a positive mental attitude…strong sense of responsibility and self motivation…good written and oral communications skill...deal with sensitive situations in a professional and concerned manner… great problem solver and team player with the ability to work independently … creative, flexible and efficient. Bilingual: English, Spanish and some understanding of Portuguese.

• Relationship builder Promoter / Motivator

• Ability to Work in a Diverse Setting Customer Satisfaction Oriented

PROFESSIONAL EXPERIENCE

H&R BLOCK, Miami, Fl 2003- Present

Leading National Tax Preparation firm; Fortune 500 Company.

District Operetions Specialist

• Provide assistant to the District Manager in a day-today operations.

• Provide coaching and guidance of the seasonal tax offices associates in all aspects of the operation, company procedures, rules, regulations.

• Interview and recommend candidates of the needed support staff.

• Conduct periodic and timely performance reviews. Provide on the job training and coaching to meet and/ or exceed the individual and company performance goals.

• Submit recommendations for associate’s continuing education

• Review associate performance againts Corporate Human Resources Policies and Producedures and recommends appropriate corrective action ,when necessary.

• Review standard operational reports to ensure labor cost and variances from established budgets are consistent with the budget estimates.

• Implement local public relations and advertising programs according to company policy and procedures.

Latino Ubber Offices Advocate (2006-2008)

Fostered the Latino Program of 40 offices throughout Miami-Dade County. This Program increased number of clients in the Latino communities and increased income tax returns by 25%, therefore increasing company profits and profitability.

Regional Director Assitant (2006-2007)

• Assisted the Regional Director in leading the assigned district management staff in striving to imporve the company’s image and to provide client service in accordance with Comany policies. Assisted the Regional Director in developing strategies to increase client retention and satisfaction for offices in the assigned geographic area, Organized meetings, conducted orientations, town hall meetings , marketing, public relations as it relates to the position.

CHILDREN HOME SOCIETY OF FLORIDA Miami, Florida 2006

Not for Profit – Charitable Organization Healthcare - Health Services

Human Resources Representative-Southeastern Division

• Directed the recruited and selection process including attending community job fairs, writing advertisements, and screening applicants, participating in employment interviewing as needed and ensuring the proper maintenance of related records.

• Conducted new employee orientation, interviews for professional and clerical personnel, exit interviews

Maria Luisa Barton Page Two

• Monitored unemployment compensation claims, workers compensation, coordinated claim responses and appeals with corporate office, represented the agency at unemployment hearings.

• Conducted employee training and development efforts that include coordinating employee training, ensuring proper record keeping.

• Guided and advised employees in resolving complaints related to health, welfare and retirement plans.

• Assisted in the maintenance of Human Resources Information System records and compile reports .new

• Supervised two H.R assistant in a day-today operation

MARIA LUISA BARTON, Miami, Florida 2004-2006

Human Resources Consultant

Acted as an on-call personnel consultant for diverse industries.

• Interviewed, screened and hired professional and clerical personnel.

• Sought applicants with dedication, professionalism and experience with ability to deal in sensitive situation with competence and concern.

• Effective listener demonstrating strength in assessing people’s needs and priorities

G.M. SELBY & ASSOCIATES, INC. Miami, Fl. 1997-2003

Consulting Engineering Firm

Human Resources Manager

• Oversaw the entire Human Resources Department

• Created, wrote and established the Employee’s Handbook and Manager’s Handbook.

• Standardized all procedures to assure uniformity of operations. Ensured compliance with I-9 forms. Handled Benefits Administration, COBRA, Erisa, Workman Compensation, etc.

• Maximized employee morale and productivity thru diversified employees programs and extra curriculum activities.

• Accountable for recruiting executive and administrative personnel, hiring, induction and orientations, terminations, employee relations, compensation and benefits administration.

• Complied with all applicable federal, state and local legislation as it relates to Human Resources, ensured the fairness and integrity of the organization.

• Represented the company in Labor dispute and hearings with the Department of Labor.

• Saved Company money by 20% negotiating excellent medical and dental packages and saved corporate tax payment thru implementation of 401 K plan.

• Conducted and evaluated employees’ job performance.

EDUCATION

Bachelor of Science, Business Administration/ Human Resources

University of Denver, Denver, Colorado

Associate Degree in Applied Science, Business Management

Arapahoe Community College, Lilleton, Colorado

Languages

Fluent Spanish, basic understanding of Portuguese

Professional Development

Proficient with MS Word – Vista, Excel, Print Shop, Power Point and Outlook, Tax Professional

Public Notary of State of Florida-Society for Human Resources Management

Contact this candidate