Audio Visual Technician

Daniel J. Custer

*** **** **. *********, ** ***** 978-***-**** **********@*****.***

Objective

Enhance and develop both knowledge and skills in the Audio Video communication and installation field

Education

Bachelors of Music in Music Technology

Capital University, Columbus, OH 2005

Work Experience

Sign Up Digital, Kirkland, WA

Lead Audio Technician & Installer 11/2011 – present

• Design, Install, and modify digital signal processing equipment in both residential and commercial environments

• Provide assistance with multiple types of installation including AV podiums, rack space units, projectors and projector screens, televisions, speakers, microphones, and stage lighting

• Assist and communicate with clients to provide training and product knowledge for use of equipment

• Stock, clean, and organize warehouse, shop, and utility van with correct equipment and parts

Chase Bank, Mill Creek, WA

Teller & Sales and Service Associate 3/2009 – 10/2011

• Provide customer assistance with personal and business banking accounts

• Recommend and offer products and services to improve bank revenues

• Responsible for individual cash drawer

• Assist with counting cash for bank and restock supplies

• Detail oriented, organizational skills, and multi tasking abilities

• Work as a team and individually

Bose Corporation, Nashville, TN & Reading, MA

Assistant Manager 8/2008-12/2008

• Inventory Management – track, supervise, and control movements of product between various storage

locations

• Manage product transfers between store locations

• Properly inspect/adjust payroll time entries and control budget to limit overtime pay

• Assist conducting interviews

• Communicate correctional action notices to employees

• Initiate traffic driving concepts to increase customers/revenue

• Guide and develop team members’ progress and ensure proper training to meet and exceed company standards

• Assist store manager in executing operational programs and processes and facilitating the Employee Development Program

• Direct team meetings

• Handle/resolve special customer relations

Lead Demonstration Specialist 8/2007-8/2008

• Deliver optimum customer service

• Provide on-the-fly coaching and feedback

• Conduct multiple seminar presentations and product demonstrations

• Develop strong customer rapport

• Mentor new employees to ensure proper product and promotional knowledge and skill sets

• Demonstrate verbatim script for unique customer experience

• Perform diverse contests to motivate employees

Demonstration Specialist 9/2005-8/2007

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