Senior Level Executive Assistant
Resume:
FERIAL HASSAN
***** ********* **** ¿ Boca Raton, FL 33428 ¿ 561-***-**** ¿ *********@*****.***
SUMMARY OF QUALIFICATIONS
® Highly organized and detail-oriented in supporting complex, deadline-driven operations.
® Skilled at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency to achieve organization objectives.
® Creative, resourceful and flexible, ability to adapt to changing priorities.
® Expert in managing multiple projects and achieving on-time completion within budgetary constraints.
® Strong work ethics and ability to work independently or within a team environment.
® Proficient in Microsoft Office System, Word, Excel, PowerPoint, Microsoft Publisher, Visio, Ask Watson, and E-Quantum.
PROFESSIONAL EXPERIENCE
FACTOR HEALTH MANAGEMENT, LLC — Boca Raton, FL
Executive Assistant to the President/Office Manager, 2007 to Present
Key Results:
® Provide continuous, high quality support to President/General Counsel, CEO, COO and Chairman of the Board. Maintain and coordinate schedules, appointments and travel arrangements; manage expense accounts and recovery.
® Organize annual meetings, including site selection, catering and preparation of appropriate materials.
® Compile minutes for senior management meetings and annual strategic planning meetings.
® Process bank deposits and manage petty cash.
® Evaluate and secure vendor contracts for cleaning service, office security, telephones and office supplies.
® Procurement of office supplies. Monitor and track office expenses.
® Reduced office supply costs by conducting cost comparisons and negotiating a better contract.
® Serve as Company Privacy Officer and Safety Officer; develop and conduct annual training programs related to HIPAA and Safety.
® Responsible for maintaining/updating trademark files as needed. Assist with pharmacy and wholesale operations licensure renewals.
® Design/develop presentations for senior executives as needed.
SUNCOAST MARKETING, INC. — Fort Lauderdale, FL
HR Manager 2003 to 2007
Key Results:
® Managed a broad range of HR functions including benefits/401K stock-option plan enrollment and administration. Employee screening/hiring/orientation and staff training/development programs.
® Developed a Company Policy and Procedures Manual.
® Responsible for processing payroll, daily bank deposits, cash posting, petty cash and bank reconciliations.
® Worked on a project to audit monthly bank reconciliations which resulted in fraudulent findings in excess of $100K.
® Managed and maintained staff personnel records. Counseled staff as and when needed.
® Responsible for coordinating Company annual events.
® Compiled minutes for bi-weekly Board of Directors meetings and weekly management meetings.
REXALL SUNDOWN, INC. — Boca Raton, FL
Accounts Manager 2001 to 2003
Key Results:
® Developed custom reports to determine profitability of distributorship.
® Reduced aging report 50% by creating better processes to monitor accounts and create customer
accountability.
® Developed, analyzed and implemented proper tracking reports and solutions in the resolution of
problem accounts. Increased receivables by developing individual payment plans.
PEGASUS AIRWAVE, INC. — Boca Raton, FL
Data & Logistics Manager 1997 to 2001
Key Results:
® Reduced purchasing cost 50% by reorganizing and structuring a National Parts Distribution
Center, which created accountability of spare parts.
® Increased billing and warranty programs revenues by structuring a National Repair Center.
® Developed and analyzed reports to ensure compliance with JCAHO and OSHA guidelines.
® Increased service revenue in excess of 500% by implementing proper operational/billing
procedures.
NCSC HOUSING MANAGEMENT — Lauderhill, FL
Executive Assistant/Office Manager/HR Coordinator 1992 to 1996
Key Results:
® Provided full administrative support to the CEO.
® Prioritized and managed the executive's daily activities, managed and maintained calendar.
® Composed/edited letters, memoranda and general correspondence, compiling/distribution of
minutes, managing records, maintaining contacts / rolodex.
® Organized details of meetings, agendas, travel arrangements, itineraries, and expense reports.
® Successfully coordinated annual training conference, which featured prominent speakers such as
President Clinton and Congressman Richard Gephardt and 900 attendees.
® Maintained and generated records, reports and other program documentation required by NCSC's
contractual agreements with HUD and other third parties.
® Responsible for coordinating all human resource activities such as, letters of appointments,
termination letters, interviewing, screening of applicants and other personnel issues.
EDUCATION
® ASSOCIATES IN SCIENCE, Paralegal Studies, Kaplan College, Boca Raton, FL, 1999
® HUMAN RESOURCES MANAGEMENT, Nova Southeastern University, Davie, FL, 2005
® PHR (Professional in Human Resources) Certification – HRCI, 2006
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