Irmi Geppert, Goose Creek, SC *****, firstname.lastname@example.org
Ambitious, result-driven and detail oriented Executive with extensive experience in managing multiple projects simultaneously.
Proficient and reliable in managing all stages of a project’s life cycle within a required time frame.
Extremely detail oriented to ensure high quality of products and services.
Outstanding interpersonal skills to build a deep relationship with co-workers and clients.
Exceptional organizational and multi-tasking skills in a fast moving environment.
Very motivated to take on a wide variety of high level responsibilities.
Extensive computer software skills. Proficient in a variety of programming languages.
Fluent in English and German language
• Quality Assurance Manager
DC Machine, Summerville, SC 2009 – 2011
• Senior Analyst / Project Manager
Charter Tech Partners / True Prism Technology 2005 – 2009
• Document Control / IT Technician
Bellwright Industries, Summverville, SC 2004 – 2005
• Computer Lab Assistant
The Citadel, Charleston, SC 2004 – 2004
Trident Technical College, Charleston, SC 2001 – 2003
Quality Assurance Manager – DC Machine
As part of the management team, created the documentation and the requirements for the ISO 9001:2008 certification until it was received. Developed a system within the company to assure that the ISO standard could be implemented and followed by each employee.
Develop Quality Control Plans for parts to be machined, specified by drawings and customer requirements.
Use measurement devices such as calipers, gages and CMM to ensure quality parts are machined.
Ensure that the ISO requirements are followed by employees and production documentation meets the ISO standard.
Create and maintain project folders for every purchase order that includes all documentation used for the project.
Ensure that the control plans are available for the machinists.
Develop measuring plans for the machinists to eliminate scrap parts.
Keep track of purchase order, manufacturing time, delivery time and scrap parts.
Maintain the filing system.
Senior Analyst / Project Manager – TruePrism Technologies / Charter Tech Partners
Manage and implement website projects, stand-alone or in a portal, by scheduling, designing, coding and testing for diverse industry clients. Maintain a close relationship with clients to ensure the functionality of the website is the solution for their business requirements. Collaborate with a development team to perform software functionality analyses and testing for a new software development. Provide software training and customer support for clients.
Lead new web design projects of small to large scale until completion.
o Analyze business requirements and work closely with the client throughout the project to ensure the end result is the solution that meets their needs.
o Create navigation flowcharts.
o Schedule workflow to meet completion dates.
o Convert Photoshop designs into HTML files.
o Create flash files.
o Code and build websites with HTML, CSS and Java Script.
o Carry out final testing before launching the website.
Team member of new software development.
o Analyze existing software for the need of new functionality and design implementation.
o Perform thorough testing of new software upgrades.
Perform individual or group training for clients on company proprietary CMS software and write customized user-friendly training materials to enhance customer service and satisfaction.
Provide customer support for any website or software related problems by trouble shooting and issue resolution.
Create a user-friendly manual for our upgraded CMS software to provide the end user with step-by-step instructions.
Resolve incorrect billing issues and provide customer support for the billing department.
Establish a trusting relationship with clients.
Document Control / IT Technician Assistant – Bellwright Industries
Responsible for the document control in the engineering department including developing new data entry forms using VBA in Microsoft Access. Served within all departments to ensure documents follow the correct procedure. Assisted in the IT department to daily monitor servers and generate back-ups. Provided technical support for employees to assist them with hardware or software related problems.
Developed and tested a new document control system that is easy to use and accessible for all employees to guarantee engineering changes get tracked and recorded in the database.
Ensured that engineering changes were documented by the company’s procedure and approved and signed in all departments before implemented.
Participated in a switch-over of new servers and an overall company hardware/software upgrade.
Computer Graphics Lab Assistant – The Citadel
Assisted in teaching cadets, how to use various software programs.
IT Technician Assistant / Computer Lab Assistant – Trident Technical College
Served in the IT department to troubleshoot any hardware, software, network or printer related problems on the campus. Provided assistance in the computer lab for students with either hardware or software related problems.
Trident Technical College, Charleston, SC 12/2003
Associate Degree in Computer Technology
St. Lukas Heim, Germany 06/1985
Bachelor Degree in Social Science
Microcomputer Business Applications
Microcomputer Expert User
Knowledge of Programming Languages:
HTML PL/SQL C++ AS400
Java Script Cobol Visual Basic MS SQL
Java Control Language RPG
Additional related Software Knowledge:
Microsoft Office Visio