Retail Operations Supervisor
Resume:
NINA D. CARR
Marion, KS **861
*******@*******.***
Objective
To utilize my retail skills and knowledge of the banking industry in the Retail Office Supervisor position, which offers a high level of responsibility, challenge and the opportunity for continued career growth.
Certifications and Achievements
Earned diploma for completing School Of Banking Fundamentals.
Certified in IRA’s, Supervisor Certificate.
Professional Experience
Promoted to Operations Supervisor, Central National Bank, Newton, Kansas (2005-Present)
Manage day to day operations, including troubleshooting staff or customer concerns
Develop new customer relationships and increase funds by consistently achieving new accounts and new money goals
Market bank products and promote services through presentations and sales calls
Authorize loans, IRAs, CDs, checking and savings accounts
Supervise 1 CSR and 4 tellers and conduct employees’ quarterly and annual reviews
Manage invoices and budget
Audit teller drawers and vault monthly
Attend bank trainings to keep current with Central National Bank’s products and services and new regulatory standards
Customer Service Representative, Central National Bank, Durham, Kansas (2002-2005)
Increased funds by selling bank products and services
Managed checking accounts, savings accounts, retirement accounts, other financial product accounts and created new accounts
Performed account analysis and troubleshooting
Maintained records and ordered cash
Provided quality assurance and excellent customer relations.
Executive Director, Hillsboro Housing Authority, Hillsboro, Kansas, (2002-2005)
Coordinated daily property operations, including staff training and supervision
Managed budget, processed rent collection, accounts payable and receivable
Resolved tenant issues and qualified prospective tenants
Prepared reports and handled program grants and subsidies
Manager and Co-owner, Sunshine Country Childcare and Pre-school, Marion, Kansas (1997-1998)
Directed center operations, including accounts payable and receivable
Prepared reports to comply with city and state guidelines
Supervised and taught lessons to children and planned menus
Accounts Payable Coordinator, Guilford Mills, Greensboro, North Carolina (1984-1989)
Coordinated accounts payable operations work order preparation,
Prepared purchase orders
Maintained budget and production reports, and client relations.
Contact this candidate