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Customer Service Sales

Location:
Arvada, CO, 80003
Salary:
$50K
Posted:
January 31, 2012

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Resume:

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Lori L. Johnson- Email: fqtviu@r.postjobfree.com

Arvada, CO- Colorado Native, Cell: 303-***-****

Summary: DEPENDABLE- Clean Driving and Background Records:

• Over 19 years of professional experience that is very diverse, mature, reliable and diligent. Self-motivator, well mannered with great work ethics!

• Clear communicator with diplomatic phone skills. Excellence writing skills.

• Exceptional buying and purchasing background with multiple commodity disciplines.

• Process and maintain the entire Sale orders, MRP, RFQ work and ERP purchase order systems. I make sure to support my entire team of their needs.

• CMP Certified-both domestic and international buying. ISO90001 certified.

• Both inside and outside sales experience with multiple manufacturing and construction materials. Kept detail and well organized files and records!

• Best customer service with in-depth troubleshooting technical support, outside public and phone call centers. Great accounting experience and dynamic project admin/office and construction coordinator.

• Administrative assistant document control services. Human resource services.

• Sound twenty years of leadership, good judgment of decision making and training others. Excellent on map reading and identifying the correct scope of the work.

• Strong and very knowledgeable with engineering, manufacturing and construction operations and estimating take-offs of material/labor cost from the blue prints. Negotiating final project contracts for General Contractors. Plus my extensive knowledge and experience in warehouse shipping and deliveries has been an asset to most office services.

• Great with time management, very resourceful, great at analytical problem solving, fact finding skills and working in fast pace environments!

• The ability to rapidly acquire several types of knowledge and their application use.

• It is important to me not to procrastinate on getting my work duties completed and meeting all deadlines required.

Education:

• High School Diploma, Lakewood High -Colorado-Accounting/Business/Drafting

• Associate Degree Engineering: Process Piping, Mechanical, Electrical,

Denver Technical College, Denver, CO.

• Associate Business & Drafting-Adams State College, Alamosa, CO.

• Computer Science, CMP-Purchasing & Psychology Certificates from

Red Rocks Community College, Lakewood, CO.

IT Computer Experience & Financial Background Skills:

• Computer systems: Windows XP, MS Office Outlook, MS Word, Excel Spreadsheets. Have used most and all types of office equipment.

• Various estimating computer Micro Station tools and AutoCAD.

• Purchasing and accounting computer software’s: Quick Books, SBT, Oracle, AS400.

• Data Entry, 10-Key / MRP Invoicing-Bill of Lading / Planning/Budgets/Material Inventories and the shipping domestic or international protocol documents.

• Billing-Accounting A/R / A/P / Cash receipts for Bank Reconciliation.

Professional Work Experience Page 2 of 2

Covarrubias Construction, Denver, CO (Civil Construction) April 2007 – Present

1) ADMIN/Sales Estimator-Construction Project Coordinator- Estimator/Purchasing/Sales of project work with: Water-Sewer-Storm Utilities

• Engineering material take-offs, estimating bids and negotiating their contracts.

• Maintain, create and schedule locates, obtain permits and track of daily construction progress sheets, change orders and final payment schedules.

• Coordinate all material QC specifications and the accurate field contract work agreement contracts. Purchasing material orders and the type of shipping and meeting the delivery deadlines, along with the Import/Export of the gravel/dirt deliveries or load outs.

• ADMIN: HR Hiring, Training, Lodging, Time Cards, Project Log Sheets, Meetings.

• All Inbound/Outbound calls- Fast pace. Dispatching Crews & Subcontractors.

2) Sutrak Corporation, (Originally based in Germany), Commerce City, CO. –

Buying both in the US Domestic & International Countries- to manufacture custom climate control HVAC-Fiberglass/Metal/Electrical transportation units ***

Buyer/Purchasing - CPM / ISO 90001 Certified- Oct 2004 to Jan 2007

• ERP/SBT-Purchasing system to process the PO orders for ten areas and maintain the inventory levels and their cost. Maintain weekly and year end inventory counts. Support on the continued sales to existing spare parts customers on custom components.

• W/O’S, RFQ, RMA’S, Fast pace and multifaceted- Maintain & expedite accurate

up-to-date OPEN orders and the inventory levels.

• Daily tracking on all deliveries and the MRP invoicing process for A/P accounting.

• Negotiating raw material costs and best cost sourcing of commodity requirements.

• Great vendor record keeping & files.

• Excel spreadsheet reports to the Owner & VP. Management and training of 8 People.

Carefree of Colorado- Broomfield, CO- RV Industry Jan 2002 – Sept 2004

3) Tech- Customer Service Rep/ Sales-Purchasing Support

• Sourcing out the best products for purchasing dept. and obtain additional sales from

the existing retail customers.

• Inbound/Outbound calls to and from retail customers & OEM clients on the product purchases, warranties and troubleshooting the material installation support.

• Provided training for my team on electrical remotes and any other electrical components.

• Reported product problems directly to my Electrical Engineer & troubleshooter solutions.



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