Sales Customer

William E. DeCelle

**** ******* *****

Pace, Florida 32571

Home phone: 850-***-****

Cell phone: 850-***-****

E-mail ********@*****.***

Professional Objective: I am a Business Leader with a wide range of skills in sales, productivity, efficiency, and employee relations. Looking for a management position with a company that needs a hands on leader. Would be able to develop your work force to be an independent productive team.

Summary Statement: Goal orientated leader with 26yrs experience in management. Skilled in all areas of sales, safety, payroll, planning, inventory and employee motivation. Proven success in building highly efficient independent work teams. Also have strengths in maintaince skills, union relations and customer satisfaction.

Work

Experience: Hitachi Cable of Florida

Customer Support Specialist 2011- Present

• Customer contact for Automotive Suppliers.

• Answer SMART with inventory problems or questions.

• Assist warehouse and shipping and production with customer concerns.

• Manage Automotive CRATES System.

• Enter purchase request for customers into AS 400 system.

• Adjust inventory system per customer demands.

• Expedite parts to suppliers.

• Monitor new orders and releases for engineering changes.

• Ship parts using UPS and Fed EX shipping requirements.

• Add manual Purchase orders into production system.

• Notify production of customer changes.

• Analyze both high and low end production

• Maintain relationships between customer and plant in all areas.

• Investigate loss shipping or production claims.

• AS 400 Trained

Cartridge Fill Depot

Manager 2005 – Present

• Responsible for ordering inventory and supplies.

• Managed retail store for 2 years.

• 3 1/2 years experience with cold call sales.

• Developed over 250 B2B customers.

• Set up sales promotions for retail stores.

• Deliver products and supplies to customers.

• Maintain and track inventory with POS system.

• Fluid with QuickBooks, Excel, Word, Outlook, Lotus Notes and SAP.

• Responsible to develop new customers and make sales calls.

• Troubleshoot computer, printer and copier problems.

• Provide feedback to vendors about quality problems.

• Adhere to all tax rules for small businesses.

• Develop marketing strategies and materials.

• Set prices for new customers.

• Develop excellent relations with customers

• Make customer presentations of products.

• Maintain good networking skills.

International Paper, Pensacola Florida

Warehouse and Shipping Supervisor

1999 – 2005

• Responsible for the safety of 50 union hourly employees.

• Supervise all work activities for the warehouse, shipping and receiving department.

• Coordinate work orders with the maintaince department.

• Planned, designed, and implemented new department design to maximize warehouse space.

• Responsible for 3 million payroll.

• Order and inventory all supplies from outside vendors.

• Motivate and administer discipline when necessary.

• Responsible for employee injuries.

• Complete Injury reports for employees.

• Manage department work to reduce overtime.

• Track employee performance on a daily basis.

• Maintain the proper maintaince on all mobile equipment.

• Warehouse, ship, and receive 500,000 tons annually of paper products.

• Set and communicate department goals.

• Responsible for barcodes, scanners, labels, radios, and computers for inventory.

• Responsible for cleanliness and housekeeping of warehouse.

• Responsible for the safety and training of all employees.

• Set employee goals and duties.

• Maintain all OSHA, DOT, and AAR rules and regulations.

• Negotiate union issues with the local shop stewards.

• Assure that all shipments are received on time and damage free.

• Assist the traffic department to optimize OTP to our customers.

• Maintain proper inventory levels and rotate stock per product demand.

• Develop good relations with customers by investigating complaints.

• Experience as Transportation Planner.

• Experience as Scheduler.

• Experience with Word, Excel, Sap, Lotus Notes and Quick books.

COBRA Safety Facilitator

1999-2000

• Maintain all existing Behavior Based Safety Teams.

• Establish goals for COBRA teams.

• Motivate work teams.

• Introduce and promote the safety process to new departments.

• Facilitate individual work groups.

• Train team members on BBS computer software.

• Report to the mill Safety Leadership team.

Warehouse and Shipping

1979-1999

• Set-Up Supervisor.

• Shipping Clerk.

• Inventory Clerk.

• Receiving Clerk.

• Transportation Planning.

• Manifest and Data Entry of Inbound and Outbound products.

• Order supplies for department.

• Crew leader responsible for daily crew performance.

• Handled all aspects of loading to insure damage free products to customers.

• Planned and stored products in warehouse.

• Certified operator of fork lift, clamp trucks and pallet jacks.

• Truck Loader.

• Railcar Loader.

• Brace and secure railcars and trucks.

• Certified Trainer of fork lift, clamp trucks and pallet jacks.

• Planner.

• Scheduling.

• Assembly Line experience.

Education: Pensacola Junior College, 1977-1979

Community

Leadership: Pace Youth Basketball Coach 2005-2009

United Way 2004-05 Campaign Committee

Pace Community Softball Coach

Pace Community Cheerleading Sponsor

Instructor Catholic Catechism Classes, Nativity Our Savior Catholic Church

Participated in Development of Neighborhood Watch for Woodbine Springs

Board of Directors for Homeowner’s Association for Woodbine Springs

Headed Fundraising for Pace High School Project Graduation 2000

Contact this candidate