Customer Service Manager
Resume:
Objective To be able to gain knowledge and experience and find a job that will best fit my qualifications.
Experience
May 2006 –present Clark Resort Travel & Amusement Corp. – Fontana Casino
Clark Special Economic Zone, Angeles City. Philippines 2000
Croupier
• Thoroughly knowledgeable on rules on games of chance with experience dealing thousands of hands in baccarat, blackjack, roulette & pai gow poker.
January 2005 – April 2006 RBW Marketing, Inc. San Fernando, Pampanga
Internal Auditor
• Audited La Union Branch, Batangas Branch and Pampanga Branch.
• Conducted a field audit in some areas of Ilocos Norte, Ilocos Sur, Pangasinan,
La Union, Cavite, Bulacan, Bataan, Zambales and Nueva Ecija. (PHILIPPINES)
July 2004 – December 2004 Chowking- NEPO Angeles City
Cashier
• Provided customer service.
Personal Data
Height: 5’1 1/2
Weight: 140 lbs.
Civil Status: Married
Birth Date: December 29, 1983
Nationality: Filipino
Language Spoken: Kapampangan, Tagalog, English
Education 2000.2004 Holy Angel University Angeles City,
Philippines
Angeles University Angeles City
• BS Finance and Management Accounting
1996-2000 Jose C. Feliciano College Dau, Mabalacat
• Secondary Education: Student Council Secretary, PMT officer, Special Citation Awardees, Performing Arts Club Member.
Interests Likes to travel, Computer games, internet, singing, dancing, and linguistics.
Seminars Attended 6TH ANNUAL MARKETING STUDENT’S CONFERENCE
“Just the Facts! The Marketing Move”
Theme:”Marketing Ideas; Wellspring of Wisdom”
March 02, 2004
Fiesta Pavilion, Manila Hotel
HI- IMPACT SPEAKING SEMINAR
Conducted by Mr. Marlon Cunanan
January 17, 2004
STL Function Hall, HAU
SELF- CONCEPT SEMINAR
“I’m OK, You’re OK”
Facilitated by College Guidance Staff
November 29, 2003
STL Function Hall, HAU
PSYCHOLOGY BEYOND “SIGNIFICANT OTHERS”
Conducted by Mr. Mariel V. Guina
September 15, 2000
Angeles University Foundation
Character Reference
Mr. Ernie Ian M. Sagad
Surveillance Shift Manager
Grand Casino
Brussels,Belgium
Mr. Ronald Musni
Casino Senior Shift Officer
Tanzanian Casino
Switzerland
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