*Crystal Williams*
To whom it may concern,
Your employment advertisement sparked my interest. Please accept this Cover
Letter and enclosed Resume’ as my application for this position. I believe
that my willingness to learn as well as my past experiences qualify me for
this job and will allow me to contribute to the overall success of your
business. Thank you for taking the time to review my resume’ and I look
forward to receiving reply.
Thank you for your time,
Crystal Williams
*CRYSTAL WILLIAMS**
Objective: A dedicated and enthusiastic individual looking to inspire and
bring happiness to the world through exceptional customer service.
*
Summary of Qualifications:
*
Graphic Communications
< Printing Press operation
< Adobe Suite Programs Photoshop and Illustrator
< Windows 7 Office programs Microsoft Word and Excel
< Photography/ film development
< Experience with Windows PowerPoint
< T-shirt Press operation
< Screen Printing and stencil creation
*
Other Qualifications:
*
< Data Entry
< Answering Phones
< Customer Service
< Team Building
< Purchasing
< Inventory Control
Core Competencies:
Business Management
Exceptional Account Management and Customer Service skills.
Team leader with a proven ability to train, supervisee, and motivate
others to achieve pre-established goals.
Business management skills including purchasing, inventory control,
workflow coordination, cost-savings, and resolving customer complaints in a
professional manner.
Effective communication skills both written and verbal.
Experience and Training in Sales, Marketing, Staff Recruiting and Budget
Planning.
Strength in Project Management, Advertising, Policy Development, and
Troubleshooting.
Knowledgeable in Business Math and computers.
Customer Service
Updates and maintains customer database.
Demonstrates proficient planning and organizational skills
On-the-job training in Cash Handling, Face to face Customer Service, and
building customer relationships.
Clerical
Filing and Data Entry.
Designed forms in order to expedite certain work tasks and improve work
productivity.
Executes and keeps record of various administrative services including
copying, faxing, bookkeeping and appointment setting.
Ability to work in a team as well as independently.
Well-versed in technical terminology and industry developments.
Data Entry
Familiarity with basic computer applications and Internet.
*
Education:
*
-WCCC
Major - Culinary Arts/Baking & Pastry
Major - Business Administration and Marketing Management/Public Relations
August 2009-present
-Central Westmoreland Career and Technology Center
Graduated
Major - Graphic Communications
Dean’s List
Graphic Communications Certification
-Yough Senior High School
Graduated (with Honors)
Major - General
Honor Roll
Professional Profile:
AVI Food systems –New Stanton, PA
- Line Cook
Customer Service
Money Handling
Sanitation
Food Preparation
Resolving customer complaints
Stock
Cook
Housekeeping (janitorial)
December 2010-present
Pizza Hut -- New Stanton, PA
-Cook
Training and mastering of prepping dough, dough quality, and dough cooking
procedures
Dishwashing
Housekeeping (janitorial)
Proficiency in the continued use and practice of Sanitation procedures in a
fast- paced environment
January 2010-May 2010
McDonalds -- New Stanton, PA
-Team member
Acquired and mastered excellent Customer Service techniques
Obtained amassment of knowledge on manager duties
Housekeeping (janitorial)
Received training on all employee stations
> -counter
> -grill
> -drive-thru (presentation and headset)
March 2009-January 2010
References Available Upon Request.