Education Management

Yvette Taylor

***** ******** **,

Wellington, Fl 33414

561-***-**** (Tel)

309-***-**** (Fax)

305-***-**** (Cell)

**********@*****.***

Education

Masters in Business Administration Kaplan University 2008

B.A, General Studies, University of the West Indies, St. Augustine, Trinidad, 1981

Experience:

Teacher/ Instructor (1982-1997)

Ministry of Education

• Implemented instructional activities that contributed to a positive environment where students were actively engaged in meaningful learning experiences.

• Identified, selected, and modified instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs.

• Assisted in assessing changing curricular needs and offers plans for improvement.

• Maintained effective and efficient record keeping procedures.

• Provided feedback and communicated with parents and collaborated with colleagues on student’s performance to assess learning gains and to enhance the instructional environment.

• Meets professional obligations such as: meeting deadlines and schedules.

Managing Director (1997 – 2005)

Caribbean Educational Publishers

• Researched, designed and produced multimedia educational materials.

• Conducted independent research using print and electronic media, primary source material, archival research and interviews.

• Conducted marketing research, developed marketing strategies for inside, outside, retail and business to business sales.

• Prepared proposals for government, state and international agencies.

• Conducted seminars, presentations and training workshops employing online and multi-media.

• Supervised a core group of support staff.

• Responsible for recruiting, hiring, training, staff relations and retention.

• Reviewed and revised editorial submissions.

• Engaged in all aspects of full press publication.

• Quality control management and customer service relations.

• Managed projects based on contractual obligations and schedules.

• Tracking performance metrics, auditing and expense control.

• Budget planning, tracking cost, profit and loss analysis, preparing financial and other statistical reports and data

Director of Admissions (2005- 2008)

Kaplan University

• Served as a member of the Admissions Team to assist in achieving enrollment goals for the university.

• Ensured high outbound calls

• Followed up on inbound calls, set appointments, conducted interviews and advised students on degree programs and career path.

• Advised students and families of admission requirements, transfer guidelines, financial aid and scholarship information.

• Assisted students in completing and submitting registration documents; collected educational and financial aid documents.

• Reviewed admission applications, evaluated credentials, and made admission decisions.

• Provided follow-up to students and parents via phone, email, scheduled appoints and ensured start.

• Adjust lead circulation and initiate lead redistribution.

• Engaged in team building through training, coaching and motivating.

• Established team goals and evaluate performance metrics.

• Quality control and intervention to maintain high customer relations.

• Completed routine reports related to projections, personal schedule, special programs, and professional development.

• Adhere to University policies and procedures regarding travel and procurement.

Published Author (2008- Present)

Skills and Qualifications:

MS Word, Excel, Power Point, Front page

Professional Publishing Programs and Desktop Publishing, PageMaker, InDesign, Photoshop and QuarkXpress

MarketingPro, BusinessPro, Quantitative Management and Operation Research Analytical Software, Quickbooks.

Licenses/ Certification:

Florida Educators Leadership Examination licensure

Project Management

Total Quality Management

Six Sigma: Green Belt & Black Belt

References:

Excellent references available upon request.

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