Excellent Asset

Location:

Posted:

October 15, 2008

Diana Williams

Jacksonville, FL 32217

*********@*****.***

Cell: 601-***-****

Objective

Seeking a challenging position in the clerical or customer service field with a growing company where strong performance is valued.

Summary of Qualifications

PC skills including: Windows 95 and higher; Microsoft Word & Works; MS Powerpoint; & Internet;

Customer Service skills;

Excellent written and verbal communication skills;

Interact effectively with clients and personnel;

Great typing skills; 45-50 WPM;

Well organized, detail-oriented, individual focusing on what needs to be done with out being asked;

Experience

Loan Max Hattiesburg, MS April 2006-February 2008

Manager

Assisted customers with title loans;

Inspected vehicles to determine loan amounts;

Collections;

Scheduling and other basic office duties;

Multi-Staffing Services (IFC), Hattiesburg, MS November 2005 - January 2006

Receptionist/Switchboard Operator

Answered and transferred calls using switchboard and paging

system; Typed labels for packages being shipped to

customers; Faxed confirmations of order receipts to customers;

Advance America, Hattiesburg, MS March 2004 - August 2005

Customer Service Representative

Approved customers for payday advances;

collection practices; field calls; marketing; daily office operations;

ManPower (Walmart.com), Hattiesburg, MS September 2003 - January 2004

Call Center Customer Service Representative

Assisted customer with online purchases;

tracking orders and making payments;

contacted several carriers to ensure proper delivery of packages;

Convergy's, Hattiesburg, MS April 2002 - June 2003

Sales Consultant/Billing Specialist

Sold a variety of calling plans to existing

and potential customers; Corrected billing deficiencies;

EducationHattiesburg High School, Hattiesburg, MS

High School - General Studies, May 2001