Customer Service Manager
Resume:
BRITTANY ROGERS
** ****** ***** **** *********** GA 30564 (706) 525-9255Cell 706-***-**** Home
Email: ************@****.***
Talented customer service representative with administrative and customer service background
SUMMARY OF QUALIFICATIONS
Highly organized and meticulous with exceptional communication skills.
Adept at building strong business relationships with diverse range of customers coworkers and management.
Demonstrated expertise in data entry telephone support scheduling bookkeeping routing filing and reporting
Able to coordinate and complete multiple projects in deadline-oriented environment.
Quick-learner adapting easily to new protocols and changing environments.
Proficient in MS Office type 60 wpm
EMPLOYMENT HISTORY
M.A.P.S Transport Inc. Dawsonville GA January 2005 April 2008
Dispatcher responsible for assisting with administration of daily office operations for a trucking company
Scheduled pickups and deliveries for drivers
Provided directions for drivers
Filing contacts
Assisting in quick books operations
Assisting in fuel tax quarterly taxes and yearly taxes
Managed multi-phone lines.
Data Entry.
Provided administrative support to office manager and drivers.
ORR Animal Hospital Cumming GA August 2004 December 2004
Customer Service/Front Desk Coordinator responsible for checking in/out patients and scheduling
Attending the phone calls and scheduling appointments
Checking in patients
Educating clients about pet health
Provided administrative support to managers and veterinarians
Fuzziwig s Candy Factory Dawsonville GA May 2004 August 2004
Shift Manager responsible for one or more associates
Provided administrative support to store managers and associates
Assisted customers counted tills and made drops
Handle large amounts of money
Filed paper work
Levi s Outlet Dawsonville GA August 2003 August 2004
Customer Service Associate/Shift Manager responsible for one or more associates and assisting the manager on duty
Assisted customers with checkout and returns
Provided administrative support to store managers and associates
Deal with large amounts of money
Stock merchandise
COMPUTER SKILLS
Microsoft office Quickbooks Pro MS Word MS Works
EDUCATION
North Forsyth High School Cumming GA August 1999 May 2004
Axia College University of Phoenix Online Business Management December 2007 May 2010
SALARY REQUIREMENTS
Negotiable
BUSINESS REFERENCES
Brandi Sweatman
Vice-President
M.A.P.S TRANSPORT
Patricia Turk
Assistant Manager
LEVI S OUTLET
PERSONAL REFERENCES
John Burnett
Candice Mixon
Brittany Stephenson
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