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Customer Service High School

United States
March 19, 2011

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Kineta S. Preston

***** **** ******** *****

Buckeye, Arizona 85326


Experience Summary

Microsoft Excel, Microsoft Access, Microsoft Power Point, Microsoft Internet, 10 Key by touch, Filing, Fax, Copier, Multiple phone lines, Microsoft Outlook Excellent interpersonal skill, Extensive relations with the general public, Basic computer knowledge and data entry skills, Good oral and written communications skills, record reviews/maintenance, Customer Service Provider, also experienced in military healthcare systems ALTHA and CHCS. CPR certified, expires Feb 2013.

Work Experience

12/2010-Present United States Air Force Reserves

Work Location: Luke AFB, Glendale AZ

Position: Health Services Management

Provides great customer service to the members of the reserves my duties included are in-processing people, drug notifications, create Temporary Duty Assignment orders, receive Enlisted Performance Report shells, create and manage Personnel Information Files and any other additional duties that are required.

07/2005-11/2010 United States Air Force Active Duty

Work Location: Luke AFB, Glendale AZ

Position: Health Services Management

Provided great customer service skills to the military and civilian population duties included answering phone call, booking appointments, customer service , checking in patients, records review and checks, file loose paperwork, check in/out of medical records, assisting with the nurses and providers in care of the patients, placing telephone consults to the nurses , and any other duties that were required.


1. Estella Mountain Community College

Avondale, Az US 2010- Present

Bachelors in nursing

Major: Nursing GPA: 3.8

Currently pursuing a degree in nursing; completing ass general studies courses

2 Christopher Columbus High School

Bronx, NY US

High School Diploma 6/01

36 credit hours

GPA 3.5


Katina D Fritsch

10100 N 89th Ave Unit 38

Peoria, Arizona 85345


Stacy Smith

15418 W Lisbon Ln

Surprise, AZ 85379


Sarah Oliver-Guerrero

12554 W Palm Ln

Avondale, AZ 85392


Other Information

Team player, ambitious and very determined, highly motivated in all job duties by performing them without assistants of a direct supervisor, CPR certified which expires Feb 2013.



. Received Health Service Airman of the quarter numerous occasions

. Received acknowledgements from fellow coworkers and supervisors for accomplishments

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