Office clerical/sales

Martha Herndon

**** ******** **. ***. ***

Fort Worth, TX 76133

817-***-**** CELL# 817-***-****

Career Objective: I have acquired the ability to communicate effectively, and manage customer service dialogue effectively as well; thus identifying my career objective to expand in customer service and even sales. Therefore, I’m looking for an employer that can accommodate my ability and experience in customer service and sales, so that I can gain more knowledge and increase my opportunity to excel in any post-related field. I am a certified Notary, one year of Paralegal; I worked for a Private Investigator. Eight years of bookkeeping and accounting, five years of customer service call-center experience. I am offering ten years of clerical and secretarial experience, also having two years of experience as an Inside Sales Associate. The ability to operate ten-key by touch, make deposits out, handle the NSF sheet for return checks and handle data input. Through years of experience I have learned that combining high volume in all the fields which shows different administrative ability has increased my knowledge in the job fields. Your company needs someone who can devote their time and effort of performance their duties, work hard and learn to be very productive. I am self-motivated, willing to make decisions on my own, very flexible to change, accept responsible, very enthusiastic and the ability to do the job.

Education

Jun 01 – Dec 02 At Home Profession completed

Fort Collins, Colorado Medical Claims Billing Specialist

Oct 81 – Dec 81 Tarrant County Junior College 1 SEM

Fort Worth, Texas Business Management

Aug 71 – May 74 South Wood High Graduated 12th grade

Shreveport, Louisiana Math, Science, English GPA 3.7

Work Experience

Nov 07 –Present Soft line / cashier

Target Department store, Fort Worth, Texas

MAJOR DUTIES: I do price check on Items for the customer (guest) help guest with thing in the store, put tickets on clothes for correction. Make sure the items are in the right place. Back up cashier to help Assist the guest in the store. Help train new Employee on the job

Nov 05 - Nov 06: ASSIST. OFFICE MANAGER/ PARALEGAL

L.K. Investigations Fort Worth, Texas

MAJOR DUTIES: I handle all the office duties; I would make sure all the software was ordered for the company. Pay bills on line for the company if needed, write checks to other employee. When the Investigator would go out to do legal work, and would need research to help find the other people that the attorney needed to complete the case that were needed Key the customer payment into the system when the clients would make the payment to the office. Go on line to do research to help find information out on the other people. Notarize papers for legal matters.

Jul 95 - May 01 Inside Sales Associate/Customer Service/Data Entry

Waste Management of Fort Worth, Fort Worth, Texas

MAJOR DUTIES: Orchestrated a very high volume on sales container to the consumer. Responsible for contracts keyed on a daily basis. Handle 100-150 calls per day in sales and a customer service representative. Had to meet with customer in person to show the merchandise and explain the contract. When the company President had a meeting I would be in the meeting to explain things that were of great important and concerned. My communication skills with each customer had to be excellently.

Jul 84 - Sep 86 Bookkeeper/NSF/ Clerical

Bank of Commerce Fort Worth, Texas

MAJOR DUTIES: Bookkeeper /NSF Clerk, balancing runs for banks and handle the NSF sheets giving permission to pay checks or return the checks.

Jan 79 - Aug 83 Bookkeepers/Clerical/ Customer Service Representative/NSF Clerk

Fort Worth National Bank Fort Worth, Texas

MAJOR DUTIES: Balancing runs for banks, contacting a hundred banks per day to analyze the float total on how much money they could use the next day. Had to key checks into the computer and reconcile customer bank statement.

Hobbies & Interests

Cooking - I enjoy helping my husband cook barbecue, and I love to cook in the kitchen. Dance - I sometime dance on the floor with the children. Music - I enjoy music, gospel, R&B, Country, Jazz, and easy listening.

Writing - I am writing a book. Football - I love the Dallas Cowboys, really football as a whole.

Tennis - I enjoy tennis. Golf - I enjoy watching Tiger Wood.

Skills & Abilities

Adobe Illustrator - is vector graphics software for publishing artwork on the Web and in print. Adobe Photoshop - a graphics editor developed with pictures included to set up for slides Front Page – is a built-in support for .templates, tips, and training for web developers. Microsoft Office - Free download, for Outlook PowerPoint, Excel, Publisher, etc . . . . Operating System - Windows XP, Windows 2000. Goal Oriented - Planned successful strategies to identify and develop in my work. Self-motivated - self motivated -able to work in groups. That someone doesn’t have to push you to get excited about your job. Team Player - I have no problem working in a group with others.

References

A. E. Cleaver Pastor Collin Street Baptist 3025 Autumn Lea Dr

Forest Hill, TX 76110 817-***-****

Necole Bosier Medical Specialist Cooks Children Hospital

3740 Clear brook Cir Fort Worth, TX 76123 817-***-****

DeShonda Ross Home Maker 1812 Glenmore Ave

Fort Worth, TX 76102 817-***-****

Additional Information

My hobbies are reading and writing. My positive personality traits, is treat everyone fair and kind. I love to smile; I learn it takes seventy –two muscles to frown, only fourteen to smile. Always call a person by their name, be genuinely, generous and most of all be considerate of others feeling. Lastly, there are usually three sides to a controversy; yours, theirs, and the right one

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