Customer Service Manager

Monique Hendrix

*** ******* **. ****, ** *****

334-***-**** *********@*******.***

Objective

To provide excellent customer service and dedication in an available position with your retail organization.

Work Experience

Pharmacy/Cashier | Wal-Mart Super Center | Troy, AL | October 1999-March 2001

Distributed medications to customers

Processed payments through cash register

Sporting Goods Sales Associate | Wal-Mart Super Center | Troy, AL | March 2001-October 2002

Assisted customers with fishing and hunting supplies

Distributed licenses

Personnel Training Coordinator | Wal-Mart Super Center | Troy, AL | October 2002-May 2005

Coordinated interview schedules

Mailed drug tests

Facilitated new employee orientation

Assisted employees in completing training tests

Completed housing and food stamp forms

Stocking Clerk | Wal-Mart Super Center | Troy, AL | May 2005- February 2009

Responsible for restocking, retrieving merchandise from storage

Responsible for record keeping of inventory

Wireless Center Dept. Manager | Wal-Mart Super Center | Troy, AL | Feb. 2009-November 2010

Managed 5 employees

Responsible for inventory on the phones

Recorded and documented new phones and returned phones

Assisted customers with choosing a phone

Explained/trained customer on how to use phones

Maintained up to date information on phone release dates

Education

Charles Henderson High School | Diploma | Troy, AL | May 1995

Wallace Community College | Nail Technology | Dothan, AL | May 2012

References Available Upon Request

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