San Lorenzo, CA *****
Phone 510-***-****
Jeff D. Colantuono
Objective To obtain an employment opportunity in data entry
Professional experience
September 1, 2006 – November 4th, 2006
Store Manager Spirit Halloween Yuba City, CA
May 01-May 04 Party City, Inc. San Lorenzo, CA
Store Manager
? Responsibilities include overseeing of daily activities in a fast paced environment with emphasis on customer service, effective merchandising to increase sales, establishing and developing a successful workforce with superior problem solving and merchandising skills
? Accomplishments include revitalizing two (2) stores within 2 years.
May 98 – May 01 PetSmart, Inc San Leandro, CA
Store Director
? Evolved from Services Manager to the Store Director responsible for the daily activities of the store with emphasis on customer service in operations, animal grooming, care and training; and merchandising of sales product, including purchasing and stocking. Oversee staff scheduling for 4 departments, and 5 direct report employees, recruitment and staffing as needed
? Achievements include the successful establishment of new stores, creating customer friendly environment, and developing strong team leaders
August 85 – May 98 California Do It Center Van Nuys, CA
General Manager
? Began experience in high-paced, multi-tasking career of retail as an in-house Customer Service Representative with merchandising responsibilities. Promoted to Division Manager and then to General Manager. Responsible for customer service and increase sales. Additional duties included maintenance of specialty orders and sale discrepancy investigation, managing high call volumes, daily staffing with hiring and termination of personnel as necessary, and scheduling stock to be shipped and/or received.
Education
Moorpark College Moorpark, CA
AS Business Management 1991
Agoura High School Agoura, CA
References Available on Request