Human Resources
Resume:
TONYA BOYCE
*** ******** ****, **********, ** ***20
**********@*****.***
OBJECTIVE
To obtain a position in Human Resources where I can utilize my education, experience, organization, leadership and planning skills.
PROFESSIONAL PROFILE
• Results oriented project leader with excellent organizational skills
• Systematic approach to problem solving
• Managed tight deadlines, challenging roles and assignments
• Dedicated to building a highly motivated team aware of their roles within the organization using diversity and inclusion
WORK EXPERIENCE
Site Service Manager 8/2011 to Present
OneCare Behavioral Health System Elizabeth City, NC
Duties:
*Manages the day-to-day operations of a mental health facility to include positive workplace using leadership skills
*Compiles, gathers and interpret data to create reports when needed once data is verified for accuracy using database management skills
*Ensure all policies and procedures are understood and followed by all employees to meet accreditation standards.
*Collaborates with community agencies
*Manages the agency’s annual budget of 500,000
*Supervises 21 professional level employees and projects staffing required for services
* Maintained confidentiality and HIPAA
Human Resources Duties:
*Staffing
*Coordinates and conducts training
*Recruitment
*Conduct interviews, terminations and exit interviews
*General knowledge of employment practices and laws
*Assists and coordinate communication to new and existing employees explaining agency’s benefits and programs
*Complete performance evaluations on existing employees at benchmarks with rewards and recognition if necessary.
*Ensure all HR policies are followed
Executive Assistant 11/2009 to 8/2011
Elizabeth City State University Elizabeth City, NC
Duties:
*Provided administrative work for the Aviation Science Program
*Developed strong customer service skills through constant customer interaction working collaboratively with campus staff and faculty to achieve academic goals for students with vary backgrounds.
*Knowledgeable of theory and practices as it relates to student’s success.
*Reported directly to the Director of the program.
*Communicated with senior executives, middle management and other administrative staff. *Documented, recorded, updated and maintained confidential files.
*Prepared and distributed various reports using analytical skills, conducted presentations and met all deadlines.
*Managed expense reports and departmental budget, ensuring no budget overruns occurred. *Coordinated conference calls, management meetings, special events and travel arrangements (after travel completed & process paperwork for reimbursements). *Purchased and monitored office supplies, process purchase orders using university system.
* Compiled, gathered and interpret data to create reports when needed once data was verified for accuracy using database management skills
Program Director 7/2002 to 9/2008
Innovative Programming Associates Elizabeth City, NC
Duties:
*Managed the daily operations of a mental health facility
*Created quality assurance/quality improvement to meet accreditation standards
*Assisted with increased number of clients by establishing and maintained positive community interaction.
*Created patient tracking system to resolve treatment delays.
*Managed and reviewed confidential information on all clients to ensure accuracy.
*Supervised comprehensive assessments of client’s rehabilitation needs.
*Investigated and resolved all problems and complaints with staff and clients.
*Served on different committees to help with organization improvements.
*Maintained confidentiality and HIPAA
Compiled, gathered and interpret data to create reports when needed once data was verified for accuracy using database management skills
Human Resources Duties:
*Recruitment
*Conducted interviews
*Completed background checks & employment verifications for future employees
*Projected staffing assignments
*Coordinated and conducted trainings
*Completed performance evaluations with rewards and recognition if needed
*Ensure HR policies are followed
Teacher 7/2001 to 7/2002
Wilson County Schools Wilson, NC
Duties:
*Adapted teaching methods and instructional materials to meet students’ varying needs *Prepared, administered and graded tests and assignments in order to evaluate students’ progress *Maintained accurate, complete, and correct student records as required by laws, policies and administrative regulations
*Instructed through lectures, discussions, and demonstrations in Language Arts,
*Conferred with parents/guardians, other teachers counselors and administrators in order to resolve student’s behavior and academic problems
*Prepared and implemented remedial program for students needing extra help
*Prepared reports on students as required
*Attended staff meetings, professional meetings, education conferences and teacher training workshops
EDUCATION
Bachelor Degree 1991
Elizabeth City State University North Carolina
Other Job-Related Skills Job related Trainings
*Computer Skills (Micro Soft Word & PowerPoint) *Motivational Interviewing
*Excellent oral and written communication skills *Conflict Resolution
*Excellent decision making skills *Speaking the Language of
*Excellent presentation skills Leadership
*Completed SWOT analysis using analytical skills *TSA Safety Awareness
*Excellent leadership skills Training
*Personnel Management
*Financial Management
*Office Management
*Attention to detail
*Multi-task in fast paced environment
*Excellent interpersonal and coaching skills
*Excellent organizational skills
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