TONYA BOYCE

*** ******** ****, **********, ** ***20

252-***-****

fn60f0@r.postjobfree.com

OBJECTIVE

To obtain a position in Human Resources where I can utilize my education, experience, organization, leadership and planning skills.

PROFESSIONAL PROFILE

• Results oriented project leader with excellent organizational skills

• Systematic approach to problem solving

• Managed tight deadlines, challenging roles and assignments

• Dedicated to building a highly motivated team aware of their roles within the organization using diversity and inclusion

WORK EXPERIENCE

Site Service Manager 8/2011 to Present

OneCare Behavioral Health System Elizabeth City, NC

Duties:

*Manages the day-to-day operations of a mental health facility to include positive workplace using leadership skills

*Compiles, gathers and interpret data to create reports when needed once data is verified for accuracy using database management skills

*Ensure all policies and procedures are understood and followed by all employees to meet accreditation standards.

*Collaborates with community agencies

*Manages the agency’s annual budget of 500,000

*Supervises 21 professional level employees and projects staffing required for services

* Maintained confidentiality and HIPAA

Human Resources Duties:

*Staffing

*Coordinates and conducts training

*Recruitment

*Conduct interviews, terminations and exit interviews

*General knowledge of employment practices and laws

*Assists and coordinate communication to new and existing employees explaining agency’s benefits and programs

*Complete performance evaluations on existing employees at benchmarks with rewards and recognition if necessary.

*Ensure all HR policies are followed

Executive Assistant 11/2009 to 8/2011

Elizabeth City State University Elizabeth City, NC

Duties:

*Provided administrative work for the Aviation Science Program

*Developed strong customer service skills through constant customer interaction working collaboratively with campus staff and faculty to achieve academic goals for students with vary backgrounds.

*Knowledgeable of theory and practices as it relates to student’s success.

*Reported directly to the Director of the program.

*Communicated with senior executives, middle management and other administrative staff. *Documented, recorded, updated and maintained confidential files.

*Prepared and distributed various reports using analytical skills, conducted presentations and met all deadlines.

*Managed expense reports and departmental budget, ensuring no budget overruns occurred. *Coordinated conference calls, management meetings, special events and travel arrangements (after travel completed & process paperwork for reimbursements). *Purchased and monitored office supplies, process purchase orders using university system.

* Compiled, gathered and interpret data to create reports when needed once data was verified for accuracy using database management skills

Program Director 7/2002 to 9/2008

Innovative Programming Associates Elizabeth City, NC

Duties:

*Managed the daily operations of a mental health facility

*Created quality assurance/quality improvement to meet accreditation standards

*Assisted with increased number of clients by establishing and maintained positive community interaction.

*Created patient tracking system to resolve treatment delays.

*Managed and reviewed confidential information on all clients to ensure accuracy.

*Supervised comprehensive assessments of client’s rehabilitation needs.

*Investigated and resolved all problems and complaints with staff and clients.

*Served on different committees to help with organization improvements.

*Maintained confidentiality and HIPAA

Compiled, gathered and interpret data to create reports when needed once data was verified for accuracy using database management skills

Human Resources Duties:

*Recruitment

*Conducted interviews

*Completed background checks & employment verifications for future employees

*Projected staffing assignments

*Coordinated and conducted trainings

*Completed performance evaluations with rewards and recognition if needed

*Ensure HR policies are followed

Teacher 7/2001 to 7/2002

Wilson County Schools Wilson, NC

Duties:

*Adapted teaching methods and instructional materials to meet students’ varying needs *Prepared, administered and graded tests and assignments in order to evaluate students’ progress *Maintained accurate, complete, and correct student records as required by laws, policies and administrative regulations

*Instructed through lectures, discussions, and demonstrations in Language Arts,

*Conferred with parents/guardians, other teachers counselors and administrators in order to resolve student’s behavior and academic problems

*Prepared and implemented remedial program for students needing extra help

*Prepared reports on students as required

*Attended staff meetings, professional meetings, education conferences and teacher training workshops

EDUCATION

Bachelor Degree 1991

Elizabeth City State University North Carolina

Other Job-Related Skills Job related Trainings

*Computer Skills (Micro Soft Word & PowerPoint) *Motivational Interviewing

*Excellent oral and written communication skills *Conflict Resolution

*Excellent decision making skills *Speaking the Language of

*Excellent presentation skills Leadership

*Completed SWOT analysis using analytical skills *TSA Safety Awareness

*Excellent leadership skills Training

*Personnel Management

*Financial Management

*Office Management

*Attention to detail

*Multi-task in fast paced environment

*Excellent interpersonal and coaching skills

*Excellent organizational skills

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