Patrice M. Russo
Randolph, MA 02368
**********@*****.***
Professional Skills: Medical Terminology Medical Transcription
Management Skills EMR/E Prescription Microsoft Office Meditech
Billing Quickbooks
Employment:
4-09-Present Caritas Medical Labs Stoughton, MA
Customer Service Representative
Provide superior customer service and respond to all needs to clients
Act as a resource for basic lab information
Deliver reports and read lab results to various locations
Maintain confidentiality and logging customer complaints
11/07-2/09 Medical Office of Salah Reyad, MD Norwood, MA
Medical Office Manager
Complete billing information for all services
Scheduled meetings for the Medical Director
Obtain vitals on patients and prepare exam rooms for the physicians
Supervise and train all office employees
Collect copays, create invoices, post payments and submit claims
04/07-11/07 Angels Neurological Center Abington, MA
Medical Administrative Assistant
Received training in electronic medical records
Answered incoming calls for 3 different offices
Registered all patients
Traveled to other office locations
Obtained prior authorizations/referrals
Scheduled appointments
03/01-04/06 Caritas Carney Hospital Dorchester, MA
Medical Secretary/Clinical Asst. (Days)
Certified Polysomnogram Technician (Eves)
Performed Sleep Studies, MSLT'S and applied CPAP
Transcribed all clinical notes
Maintained adequate inventory of all supplies
Interviewed patients to obtain required medical and physical history
Set up recording equipment
Education:
2002-2003 Laboure College Dorchester, MA Polysomnographic Technology (Sleep Technician)
1997-1998 Jewish Vocational Services Boston, MA
Medical Office Training
1992-1996 Dorchester High School Dorchester, MA