** ***** ****** • STATEN ISLAND, NY *****

PHONE 718-***-**** • E-MAIL fn14wo@r.postjobfree.com

CAROLINE ACEVEDO

OBJECTIVE

A highly motivated, organized and detail focused Accounts Payable and Customer Service Specialist with an exceptional track record of accurately handling financial reporting and excellence in improving customer satisfaction. Highly creative, recognized as a results-oriented and solution focused individual.

PROFESSIONAL EXPERIENCE

May 2010-December 2010 Cambridge Who’s Who Publishing Inc., New York, NY

Customer Service/Account Sales Director

Establish a rapport with the prospective member

Solving the queries of the customers and providing account status.

Gather pertinent and sufficient biographical information to determine eligibility and to complete the order form

Communicate customer requests to management.

Opening and closing of the accounts

Resolving the billing problems and maintain the record.

Handle correspondence with the finance department.

June 2009-Dec 2009 Emblem Health, New York, NY

Accounts Payable; Temp Position

Proving and posting heavy volume of invoices daily

Heavy Data Entry

Entered approximately 200 invoices per day utilizing PeopleSoft Financial software

Handled phone inquiries with various vendors daily regarding payments etc

Assisted Accounts Payable Mgr and Director with special accounting projects

April 2000-Jan 2009 Perry Capital LLC, New York, NY

Accounts Payable Specialist

Research payment issues and resolve invoice discrepancies

Enter a heavy volume of invoices into accounting software system and process checks

Prepare and process banking wires accordingly

Review and audit vendor invoices, employee expense reports and general ledger reports to ensure proper coding and timely processing

Liaison with bank as necessary (stop payments, check inquiries, etc.)

Interact with various departments and department heads on a daily basis

Maintain and monitor petty cash flow and foreign currency

Reconcile AMEX credit card holding accounts

Identify and resolve problems and inconsistencies

Adjust errors and complaints

Responsible for month-end activities and reports related to AP

Assist accountants in special projects and month end schedules

Extremely efficient in “Great Plains” and “JD Edwards” AP Software

Performed all duties of Accounts Payable independently

Oct 1998 – April 2000 Smith Management LLC, New York, NY

Accounts Payable Supervisor

Responsible for all aspects of computerized and manual checks for multiple companies

Responsible for voucher entries, month end reports and preparation of all monthly expense analysis reports

Conducted special projects for accountants through Microsoft Excel and Microsoft Word

Maintain cash balances on a daily basis

Worked with “Great Plains” software for “Accounts Payable” and “General Ledger”

Supervised two Accounts Payable clerks and oversaw their day to day activities

Nov 1989 – Oct 1998 New York State Association of Retarded Children , Inc., New York, NY

Full Charge Bookkeeper / Cash Control

Responsible for all cash accounts for this non-profit organization

Allocate all deposits in “Accounts Receivable System” of the “General Ledger”

Perform billing for all types of services that the agency provides for its clients (majority of these accounts maintain balances of millions of dollars)

Recommended & implemented a new system for tracking monies received from specialized services

Very successful in collecting unpaid balances

Allocate and post Medicaid Checks

Enter high volume of Expense Vouchers for Accounts Payable department so that checks may be produced

EDUCATION

KINGSBOROUGH COMMUNITY COLLEGE Brooklyn, NY

Attended one year program in computer programming, Lotus 1-2-3 / WP versions: 5.1 - 6.1

SKILLS

Microsoft Word and Excel for Windows 2007, Great Plains for A/P and General Ledger, JD Edwards, PeopleSoft, Quick books. Recently added and completed a refresher and update training for Microsoft Excel sponsored by my last employer

REFERENCES FURNISHED UPON REQUEST

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