Manager Customer Service
Resume:
RESUME FOR MARTHA L. BREYLEY
Ft. Mitchell, KY 41017
*************@*****.***
Education
August 2002
Began the Radiology program at Edison College.
Completed the first semester and withdrew from the
program in March 2003 due to an injury received in a slip
and fall accident at my place of employment; this injury
made it physically impossible for me to complete the
program. Left the program with a 3.71 GPA on a 4.0
scale.
August 1999
Bachelor of Arts degree in Psychology, University of
South Florida, Tampa, FL. Graduated Magna Cum Laude;
cumulative 3.79 GPA on a 4.00 scale.
May 1997
Associate in Arts degree, Edison Community College, Ft.
Myers, FL. Graduated with Honors; cumulative 3.78 GPA
on a 4.00 scale.
Fall of 1984
Received Salon Manager license.
August 1983
Certificate degree in cosmetology, Western Hills School of
Beauty and Hair Design, Cincinnati, OH. Graduated in top
percent of the class. Received license in September 1983.
Skills
I have intermediate computer skills, including the ability to use the internet. I have used this knowledge in my past employment in such areas as data entry. I also have Case Management experience, including completing assessments, forensic interview training, networking clients/patients into the community for services, contacting health insurance companies in an attempt to get financial coverage for needed services, hospitality, bartending, serving, and customer service.
Experience
April 28, 2010 to present
Bartender, Hilton Garden Inn, Blue Ash, Ohio; Part-time
January 18, 2010 to December 3, 2010
Medical Courier, Unique Courier Services,
Northern Kentucky; Part-time
(Business closed)
August 9, 2007 to December 1, 2009
Intake Investigator, Hamilton County Job & Family
Services, Cincinnati, OH.
June 20, 2005 to June 23, 2006
Counselor I, Lutheran Services Florida, Ft. Myers, FL.
January 8, 2001 to June 2005
Unit Accountant/Server/Hostess, Hops Restaurant Bar and
Brewery, Ft. Myers, FL.
May 8, 2000 to December 29, 2000
Public Assistance Specialist, Department of Children and
Family Services, Ft. Myers, FL.
September 27, 1999 to May 1, 2000
Patient Care Aide/Discharge Planner for Adult and Youth
Services, Charter Glade Behavioral Health Systems,
Ft. Myers, FL.
*In January 1998, I gave birth to my second child. During this time, I
did not work, and I focused my attention on completing my BA at the
University of South Florida.
Year 1997
Bartender, Lazy Flamingo, Cape Coral, FL.
Year 1995 to 1997
Bartender and Server, Bubba’s Roadhouse and Saloon,
Cape Coral, FL.
Year 1994 to 1995
Bartender, Fat Tuesday Daiquiri Bar, Ft. Myers, FL.
Year 1992 to 1993
Bartender, Server, and Hostess, The Bridge Restaurant,
Ft. Myers Beach, FL.
Year 1991 to 1992
Bartender, Surf City, Ft. Myers, FL.
Year 1983 to 1991
Managing Hair Stylist, Peter’s Place Hair Design,
Cincinnati, OH.
Academic Excellence
Year 1997 to 1999
Named to The University of South Florida’s Dean’s
List of Scholars for outstanding academic performance
during to semester terms of Fall 1997, Summer 1998, and
Spring 1999.
October 30, 1998
Recognition at University of South Florida’s Honors Convocation for superior academic achievement for the years 1997 through 1998.
Years 1995 to 1996
Honorary award recognition in the 19th Annual Edition of
The National Dean’s List.
College Honors
The National Society of Collegiate Scholars.
The Golden Key National Honor Society.
Phi Theta Kappa.
REFERENCES FOR MARTHA L. BREYLEY
Professional References
Mary Kay Fields
c/o Hamilton County Job & Family Services
Intake Supervisor/Children's Protective Services
222 E. Central Pkwy
Cincinnati, OH 45202
Gregg Miller
c/o Lutheran Services Florida
Non-residential/Outreach Supervisor
Southwest Region
3634 Central Ave.
Ft. Myers, FL 33901
239-***-**** Ext. 221
Marty Yesh
c/o Cape Crab & Steakhouse
Owner/General Manager
*Previous Owner/General Manager of Hops Restaurant Bar & Brewery
in Ft. Myers, FL.
2301 Del Prado Blvd.
Cape Coral, FL 33903
Jennifer Wintermeyer
c/o Hilton Garden Inn
5300 Cornell Rd.
Blue Ash, OH 45242
Personal References
Mr. and Mrs. Jeffrey Greenberg
Jeffrey Greenberg: Owner of business as a Real-estate Broker and
Appraiser with a Senior Residential Appraiser
Designation.
Shelley Greenberg: Radiation Therapist.
10166 Indianwalk Drive
Cincinnati, OH 45241
513-***-**** Home
513-***-**** Cell (Shelley)
*Shelley: friend of 37+ years
*Jeff: friend of 24 years
Ms. Kathi Keane
Hairstylist and previous Salon Owner.
431 N.W. 36th Pl.
Cape Coral, FL 33993
239-***-**** Home/Work
*Friend of 18 years and previous fellow employee (Nu Attitudes)
Heather Fraller
Trafalgar Middle School Reading Teacher (2004-current)
821 SW 47th St. #8
Cape Coral, FL 33914
*Friend of 16 years and previous fellow employee (Bubba's Roadhouse)
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