Information systems manager

Andrew C. Gearing

INFORMATION SYSTEMS MANAGER

QUALIFICATIONS

• Ten years of progressive hands-on experience in Systems Administration including strategic direction, budget preparation, vendor relationships, and Data Center operations.

• Skilled in evaluating existing systems, researching new technologies then recommending and implementing changes.

• Recognized for technical expertise, multi-tasking skills, and ability to work independently or in a team environment ensuring all projects run smoothly and efficiently to meet or exceed specifications.

• Productive self-starter with a strong work ethic and record of accomplishment managing complex IT projects requiring coordination of multiple resources.

TECHNICAL COMPETENCIES

• OPERATING SYSTEMS:

o Microsoft Windows 98, 2000, XP, Vista

o Microsoft Windows Server 2000, 2003, 2008

• DESKTOP/SERVER APPLICATIONS:

o Microsoft Office 2000, XP, 2003, 2007

o Microsoft Active Directory, DNS, DHCP

o Microsoft Exchange Servers 2000, 2003, 2007

o Symantec Backup Exec for Windows Servers

o McAfee VirusScan Enterprise, Groupshield for Exchange Server

o Vamsoft ORF Spam Filter for Exchange Server

o Microsoft Forefront Security for Exchange Server

o Autodesk Data Management Server (ADMS)

o IBM Client Access

• HARDWARE

o Dell Servers, Workstations, Laptops, Network Switches, Printers, Backup devices

o HP Large Format Printers, Zebra high-performance printers and label design software

o APC uninterruptible power supplies, line conditioners and KVM equipment

o Copper and Fiber Optic network cabling, Belkin and Linksys Wireless Routers

PROFESSIONAL EXPERIENCE

RoMan Manufacturing Inc. Grand Rapids, MI 1998 – 2009

SYSTEMS ADMINISTRATOR

• Managed and supported all server operations, backups, maintenance and security related to servers and workstations on-site and at 3 remote sites, including 8 Windows servers with on-site and remote service to 120 users.

• Administered and tracked $500K in capital assets and a $120K maintenance budget.

• Performed multiple Microsoft Windows Server migrations, 2000 to 2003 to 2008, Microsoft Exchange Server 5.5 to 2000 to 2003 to 2007, Autodesk (ADMS) ver. 5.0 to 2008 to 2009.

• Implemented and administered Salesforce CRM site for 20+ users, converting and filtering 1000’s of records from multiple sources to form one database.

Andrew C. Gearing

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• Evaluated and selected anti-virus, anti-spam and firewall products for servers and personal computers to ensure complete real-time coverage with no security breaches.

• Created and implemented disaster recovery plans for IT infrastructure including stand-by sites for high availability systems.

• Researched new technologies and calculated future needs to determine accurate capacity planning. Negotiated software and hardware purchases and maintenance contracts.

• Managed local and long distance carrier contracts, integrated communications including broadband services and customer premise equipment.

• Maintained high degree of customer service and system uptime.

• Directed corporate wide electronic waste recycling program per ISO 14001 environmental management system standards.

TransPower (RoMan Manufacturing Inc.) Grand Rapids, MI 1994 – 1998

COMPUTER-AIDED DESIGN

• Responsible for the electronic design of over 80 mid-frequency DC welding transformers used by Ford, General Motors and Daimler-Chrysler.

• Created corporate design specifications and process to provide product updates to manufacturing, sales and engineering personnel.

• Reviewed engineering drawings and supporting documents to verify adherence to company and industry standard practices.

• Selected and specified basic materials, standardized manufacturing procedures, and assembly sequences to be used during build.

• Maintained local area network in Microsoft Windows 98 environment, diagnose and repair PC hardware and software related problems and provide internal help desk support.

Morrison Industrial Equipment Grand Rapids, MI 1991 – 1993

QUALITY CONTROL TECHNICIAN

• Compiled and analyzed data on product quality from field service technicians, vendors and other sources.

• Evaluate findings, prepare reports and charts, and make recommendations to purchasing supervisor.

• Conducted Business to Business sales, target marketing and account development.

United States Army United States and Germany 1987 – 1991

SUPPLY OPERATIONS SPECIALIST, INFANTRYMAN – (HONORABLE DISCHARGE)

• Maintained accuracy of inventory documents, personnel records and unit armory.

• Operating and maintaining weapons, such as rifles, machine guns, mortars, and hand grenades; locating, constructing, and camouflaging infantry positions and equipment; evaluating terrain and recording topographical information; placing explosives and performing minesweeping activities on land; and participating in basic reconnaissance operations.

PROFESSIONAL DEVELOPMENT

BS Information Systems (currently enrolled) ITT Technology, Wyoming, MI

CompTIA A+ (2007 Edition) Prometric Testing Center

Salesforce PE Administration Salesforce Training Denver, CO

Managing Microsoft Windows Server 2003 New Horizons Learning Center - GR

Managing Microsoft Exchange Server 2003 New Horizons Learning Center - GR

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