Customer Service Sales
Resume:
Shauna Maria Harris
Inman, SC 29349
Email *********@*****.***
Objective
Successfully advance my professional business and leadership skills in the health insurance and billing field through progressive education and learning. To obtain further knowledge and skill, respect, responsibilities, and demonstrate my teamwork abilities to advance my career and well as my employers.
Professional Experience
2010-2012 Assistant Manager, Pop's Auction Houses
Spartanburg, SC 864-***-****
Timely and accurately verify and bill sales for customers
Process and correct sales on auction media network
Carry out all customer service billing needs
Post, process, and deposit all monies received by customers
Track and process aging sales
Accurately send customer statements regarding outstanding balances
Update and process customer accounts for collection and bad debt status
Work as part of a team for front desk duties to check in/out, calculate expenses, and all customer service requests
2009-2010 Insurance Specialist II, St Francis Center for Adult and Family Medicine
Greenville, SC 864-***-**** Billing Department
Timely and accurately verify and bill claims for insurance processing and payment
Process and correct claims on Navicure Clearing House
Carry out all customer service billing needs
Post, process, and deposit all monies received by patients and insurance companies
Track and process aging claims through insurance inquiries and edit remarks
Accurately send patient statements regarding outstanding balances
Update and process patient account for collection and bad debt status
Work as part of a team for front desk duties to check in/out calculate expenses, and all customer service requests
2006-2009 Insurance Claims Processor, Spartanburg Regional Healthcare System
Spartanburg, SC 864-***-**** Business Office
Precertify insurance eligibility for proper billing of patient accounts
Correctly balance claim for Medicare Secondary Payer
Process and distribute daily failed edits to departments and correct the error on claims
Operate multi functioning telephone system for department needs and correction of edits
Effectively organize department reports in filing
Bill on a timely and accurate basis all inpatient and outpatient claims to Medicare via STAR, 3M Processor, and Companion PAID System
2004-2006 Accounting Office Assistant, Wal-Mart Super Center
Spartanburg, SC 864-***-****
Participate in banking deposits and change fund transactions on a daily basis
Monitor and advise cashiers in customer service needs and expected register operation
Calculate and log daily cash flow of cashiers and entire store sales correctly and effectively
Manage office responsibilities and requirements productively
Aid in various aspects of financial management and accounting
2003-2004 Hostess, Shadow Management
Columbia, SC 803-***-****
Operate multi functioning telephone system handling customer service needs and orders
Operate cash register daily and balance at shift change
Work successfully in fast paced environment with heavy front desk traffic
Academic Background
Associates in Science 2002-2006 Spartanburg Community College
Diploma 1998-2001 James F Byrnes High School
Skills
Microsoft Office Programs; Word, Access, Excel, Power Point, Money, Outlook
Technical: Multi functioning telephone, calculator
Computer: Data Entry, Internet, Email, Search engines
Professional Programs: Wal-Mart SMART System, STAR Billing Program, EDI, DDE Medicare System, Citrix Informational and Billing System, KRONOS time and attendance, HPF Insurance and eligibility inquiries, E Clinical Works, Navicure Clearing House
Other Experience
Accomplished office assistant with experience in accounting and financial management for a popular nationwide company
Successful in organization, operation, and management of finances in fast paced setting
Proficient in working as part of a team to bill and process insurance claims punctually and accurately for a widely known health care facility
Function and stream, front desk for check in/out, telephone calls, calculate expenses, and all customer service requests
References
Amy Avery Center for Adult and Family Medicine 864-***-**** ext 21
Cathy Wood Wal-Mart 864-***-****
Lynn Metze Spartanburg Regional 864-***-****
More references can be made available
Contact this candidate