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Customer Service Richmond Va

Glen Allen, VA, 23060
August 12, 2012

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**** ******* **** **** ***** VA, *****


PHONE: 804-***-****


Associate/Youth Pastor experienced in Patient Counseling and Pastoral Care. Four units of Clinical Pastoral Education (2 years as a chaplain intern in a Level I Trauma Center and 4 years as a volunteer chaplain for hospitals, prisons, sports and social organizations). Facilitate grief support groups for parents, widows and children who have experienced loss. Expertise in customer service orientation and high quality interpersonal skills.


United Theological Seminary, Dayton OH

•Doctorate of Ministry in Pastoral Care and Counseling (May 2015)

Virginia Commonwealth University, Richmond VA

•Masters in Science in Patient Counseling (May 2012)

•Four Units of Clinical Pastoral Education (CPE)

•Courses: Care of the Dying, Living Well, Group Theory & Leadership, Clinical Ethics

Samuel DeWitt Proctor School of Theology, Richmond VA

•Masters in Divinity (May 2010)

University of Maryland Eastern Shore, Princess Anne, MD

•Bachelor of Science, General Studies (May 1996)


Virginia Commonwealth University, Richmond VA 2010–Present Description: VCUHS is a 750-bed, Level I Trauma Center located in Richmond.

Position Title: Chaplain

•Serves as part of Interdisciplinary Team in a clinical setting, responsible for ongoing spiritual care and clinical counseling; integrating theology with education in medicine, ethics and the behavioral sciences into pastoral practice.

•Respond to all deaths, traumas, codes and crisis calls to provide pastoral and bereavement care to patients, families and staff.

•Provide pastoral presence on Women’s Surgical Care, Corrections, Internal/Acute Medicine, Pediatrics, Cardiology and Psychiatry

Gravel Hill Baptist Church, Richmond VA 2008-Present

Position Title: Associate Pastor of Youth and Auxiliary Ministries

•Creatively teaches the Gospel through a fresh perspective in a caring community where academic success, spiritual and personal growth and social responsibility are valued, challenged and enhanced.

•Provide individual pastoral counseling and crisis intervention to youth with a variety of psychological behavioral and academic needs.

•Budget, organize and provide direct supervision to the ministerial team. This requires handling staff relations, developing individual and group goals and managing yearly activities of the youth department.

•Perform weddings and funerals as needed.

Art for Healing, Richmond VA 2011–Present

Position Title: Grief Counselor

•Facilitate a support group for parents who have experienced a miscarriage, stillbirth or neonatal death.

Richmond Juvenile Detention Center, Richmond VA 2007 – 2008

Position Title: Chaplain Intern

•Counseled and interacted with residents of the juvenile correctional facility by conducting life-skill activities as well as Bible studies, and providing literature to help them grow spiritually.

•Provided contacts and resources for the inmates once released to assist them with their needs. Also, referred them to local churches where they could continue their spiritual growth.

Richmond City Jail, Richmond VA 2006 – 2008

Position Title: Chaplain

•Counsel Female Inmates who face certain challenges such as sexual assault, lack of medical attention (i.e., OB/GYN, STDs), damage to mother/child bond and limitations with facility design, programs and services.

•Part of a team of chaplains who officiate a variety of services for inmates of different faiths; including 4 separate Bible studies two to three times per week.

•Led Sunday worship services and responded to inmate requests for counseling and spiritual guidance. Responsible for giving death notices and delivering disheartening news regarding family members.

African American Foreign Relations Council, Chicago IL 1996 -2008

Position Title: Student Liaison/Missions

•Serve as mentor while providing emotional and spiritual support to South African students studying in the US. Hosts fundraisers to establish state-of-the-art technology centers for disadvantage communities throughout South Africa.

•Currently, working with local churches to support AIDS orphanages in Kimberly, South Africa.


Certification: Adult CPR/AED Standard First Aid


Ordination: Ordained Minister – December 2011


Endorsement: Coalition of Spirit-Filled Churches

Post Office Box 6606

Newport News, Virginia 23606

Status: Pending

Memberships: VCU Alumni Association (School of Allied Health Professions)

Henrico Alumnae Chapter, Delta Sigma Theta Sorority, Inc. VUU Alumni Association, Barco Stevens Chapter

STVU Alumni Association

UMES Alumni Association

Kappa Omicron Nu, National Board of Directors

Habitat for Humanity Volunteer


The Reverend Dr. Ray McKenzie The Reverend Dr. Alvin Campbell

Relationship: Pastor/Homiletics Professor Relationship: Ordination Council

Gravel Hill Baptist Church 31st Street Baptist Church

5426 Longbridge Road, Henrico VA 823 North 31st Street, Richmond VA

Contact: 804-***-**** Contact: 804-***-****

The Reverend Danielle Brown The Reverend Rosalind Bradley

Relationship: Peer/Friend Relationship: CPE Supervisor

The Cathedral International VCU – Patient Counseling Department

277 Madison Avenue, Perth Amboy, NJ 1200 East Broad Street, Richmond VA

Contact: 732-***-**** x1129 Contact: 804-***-****

I hereby authorize those inquiring into by suitability to contact my references. Other references by request.

Signed: Ayo Jordan Robinson August 12, 2012

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