Inside Sales/Winbacks

Joan Scanlan Mobile; 248-***-****

***** *********

Madison Heights, MI 48071 Email Address; ***********@*****.***

“Motivated to achieve success.”

Dynamic, self-directed Client Service Specialist seeks rewarding career utilizing my marketing, and client relation’s expertise.

Computer skills multi-phone line multi-task

MS Word Excel Outlook Internet

Personal Attributes and Abilities

• Enjoy team environment; work with little direct supervision

• Interact effectively with a diverse, multi-generational population

• Possess high level of integrity; dedicated employee

• Extremely adept at business relations

• Handle crisis situations in a calm, professional manner

• Innovative and enthusiastic; customer-oriented with excellent interpersonal skills

Relevant Experience

Marketing

• Maintained and up sold the existing customer base.

• Innovative, creative and excellent at brainstorming alone, or in a group to accomplish organizational goals.

• Quote prices, credit terms and other bid specifications.

• Establish and maintain long-term professional relationships

• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.

• Emphasize product features based on analyses of customers' needs, and knowledge of product capabilities

• Develop pricing strategies, balancing firm objectives and customer satisfaction.

• Coordinate marketing activities and policies to promote products and services

Client Relations

• Outstanding communication skills, ability to interact with different personality types

• Adept at problem-solving and conflict/resolution skills

Employment History

Inside Sales Management Ventures 10/27/10 to Date

24/7 Caretaker and Power of Attorney for Julie Anne Young 4 years

Inside Sales-Dynamic Enterprise Solutions 6 months

Inside sales-Database Marketing-Cavalier Telephone 5 years

Certificates Earned at Cavalier

Local and Long Distance

DSL

T1

PRI

I Also have 20 plus years in the sales industry. I am therefore knowledgeable at making the customer feel confident that they are making the right decision.

Contact this candidate