Nicole Roland

**** *. ******** #** • Hobbs, NM **242 515-***-**** • flj1q2@r.postjobfree.com

OBJECTIVE

To obtain an entry level position in the healthcare field utilizing my computer and customer service skills.

EDUCATION

Associate’s Degree in Medical Billing & Coding May 12, 2009

Colorado Technical University Colorado Springs, Colorado

• Concentration: Medical Billing and Coding

• GPA: 3.85

• Relevant Coursework:

o Anatomy & Physiology

o Medical Terminology

o Introduction to ICD9 Classification

o Introduction to CPT Coding/Billing

o Advanced Coding

o Internship/Practicum

QUALIFICATIONS

• Average typing 40 words per minute

• Good customer service skills

• Good computer skills

PROFESSIONAL SKILLS

Customer Service

• Interacted with customers every day

• Assisted customers with making payments, activating features, and problems with credit cards

Computer Skills

• Worked on computer every day

• Able to type at least 35 words per minute

EMPLOYMENT HISTORY

June, 2002 to February, 2005 Shift Manager Altoona, IA

June, 2003 to December, 2003 Cashier Ankeny, IA

February, 2005 to December, 2005 Cashier Des Moines, IA

January, 2006 to July, 2008 Customer Service Representative West Des Moines, IA

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